Victoria White
Lincoln,NE
Summary
Dedicated employee making sure that each customer leaves happier than when they walked in. Experienced in handling money and fixing drawers when needed. Ensuring all of the members of my team are happy and focused while also being able to handle many positions on shift.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Lincoln, NE
10.2024 - 03.2026
- Prepared and served high-quality beverages to enhance customer satisfaction.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Managed cash register transactions accurately and maintained balanced cash drawers.
- Collaborated with team members to ensure smooth workflow and exceptional service.
- Maintained cleanliness of workstations and adhered to food safety standards consistently.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Engaged with customers to provide personalized recommendations based on preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
Barista Trainer
Scooters
Lincoln, NE
12.2022 - 08.2024
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance onboarding experience for new employees.
- Oversaw daily operations to ensure adherence to quality and safety protocols.
- Mentored team members to improve skills, productivity, and customer satisfaction.
- Counted drawers and handled depositing money and overseeing that everyone was doing it correctly as well.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
Busser
Village INN
Lincoln, NE
10.2023 - 02.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for incoming guests.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Monitored supply levels of utensils and condiments, restocking as needed for efficiency.
- Ensured adherence to health and safety regulations while maintaining a clean environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Manager
A Street Market
Lincoln, NE
04.2022 - 09.2022
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on best practices for customer engagement and product knowledge.
- Analyzed sales data to identify trends, optimize inventory management, and enhance product offerings.
- Implemented process improvements that increased operational efficiency and reduced employee turnover rates.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
No Degree - Biochemistry
Southeast Community College
Lincoln, NE12.2028
High School Diploma -
Southeast High School
Lincoln, NE12.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Exceptional customer service
- Team leadership
- Cash register operation
- POS system operation
- Up-selling
Timeline
Barista
Starbucks
10.2024 - 03.2026
Busser
Village INN
10.2023 - 02.2024
Barista Trainer
Scooters
12.2022 - 08.2024
Manager
A Street Market
04.2022 - 09.2022
No Degree - Biochemistry
Southeast Community College
High School Diploma -
Southeast High School