Victoria Wilson
123 East Ariel Road, Oak Hill,FL
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Housekeeper
OhioHealth Obleness Hospital
Athens, OH
11.2024 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated specialized cleaning equipment effectively to uphold hospital hygiene protocols.
- Assisted in inventory management of cleaning supplies and equipment for operational efficiency.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
- Implemented best practices for infection control and safety procedures within the facility.
- Trained new team members on cleaning techniques and safety compliance measures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Custodian
Mark Porter
Pomeroy, OH
04.2024 - 11.2024
- Operated cleaning equipment to maintain cleanliness and safety standards throughout facilities.
- Performed routine inspections to identify maintenance needs and report issues promptly.
- Managed waste disposal processes to ensure compliance with environmental regulations.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Responded promptly to special requests for additional cleaning services or support tasks.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Housekeeping/Laundry Supervisor
Kimes Nursing and Rehab Center
Athens, OH
03.2022 - 04.2024
- Supervised daily laundry operations to ensure compliance with health and safety standards.
- Trained and mentored staff on proper laundering techniques and equipment usage.
- Implemented efficient workflows to reduce turnaround time for laundry services.
- Monitored inventory levels of cleaning supplies and coordinated restocking efforts.
- Conducted regular equipment maintenance checks to minimize downtime and ensure efficiency.
- Developed training materials to enhance staff understanding of laundry protocols and processes.
- Collaborated with nursing staff to prioritize laundry needs based on patient requirements.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Increased team productivity through effective delegation and supervision of tasks.
- Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
- Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
- Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.
- Managed budget effectively, reducing operational costs while maintaining quality service standards.
Universal Worker
Kimes Nursing and Rehab Center
Athens, OH
02.2020 - 03.2022
- Assisted in daily operations, ensuring compliance with health and safety regulations.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Participated in ongoing professional development opportunities, staying current on best practices within the industry.
- Handled basic housekeeping duties such as laundry, trash removal, and tidying common areas to maintain a pleasant living environment.
- Assisted with mobility exercises as directed by healthcare providers, aiding in patient rehabilitation efforts.
- Conducted regular room checks to ensure proper functioning of equipment and cleanliness standards were met consistently.
- Provided companionship to residents when needed, engaging them in meaningful conversations or activities aligned with their interests.
- Assisted with daily living activities, running errands, and household chores.
Sales Associate
Goody’s/Gordman’s
Athens, OH
11.2017 - 02.2020
- Engaged customers to understand needs and recommend appropriate products.
- Maintained product knowledge to provide accurate information during sales interactions.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Assisted in visual merchandising to enhance product displays and improve customer experience.
- Developed promotional strategies that increased foot traffic and boosted sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Alexander High School
Albany, OH05.2018
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Hospitality background
- Customer-oriented
- Physically strong
- Chemical handling
- Infection control
Accomplishments
Employee of the month 2018
Timeline
Housekeeper
OhioHealth Obleness Hospital
11.2024 - Current
Custodian
Mark Porter
04.2024 - 11.2024
Housekeeping/Laundry Supervisor
Kimes Nursing and Rehab Center
03.2022 - 04.2024
Universal Worker
Kimes Nursing and Rehab Center
02.2020 - 03.2022
Sales Associate
Goody’s/Gordman’s
11.2017 - 02.2020
High School Diploma -
Alexander High School