Victoria Wolfer
West Deptford,NJ
Summary
A dedicated professional looking to employ my skills and knowledge in the Medical Billing and coding department.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Account Manager
Optum
Minnetonka, MN
10.2022 - Current
- Review accounts for overpayments made to the hospitals and refund them as needed.
- Able to use multiple platforms to look up insurance information, such as Navinet, Availity, and the Medicare website.
- Able to use EMR systems such as the most recent ones, including Athena, Direct Connect, and OMP.
- Secure, analyze, and protect sensitive personal and financial information.
- Customer service skill, building relationships with providers.
Customer Service Representative
IRS
Philadelphia, PA
06.2021 - 09.2022
- Answered telephone calls regarding people's tax returns, would help them if there was an issue, or letting them know turn around times.
- Reviewed tax returns for any errors.
- Sent communication to taxpayers if there was something missing from their returns.
A/R Specialist
Receivable Recovery Solutions
Cherry Hill, NJ
03.2020 - 06.2021
- Worked for many companies, such as Cigna and Aetna.
- I would check for missing money that the insurance companies did not pay.
- I would also see if there are any denials on the claim, which may tell us why the claim is not paid.
- I would also need to contact patients if there were any issues regarding COB or payments needing to be made by them.
- Coding
- Reading remits.
- Making sure everything is posted correctly in billing systems.
Medical Biller/Collector
Allstar Medical Supply
Pennsville , NJ
06.2019 - 10.2019
- I worked on Medicare medical billing.
- I billed insurance companies for medical supplies
- I did account receivables on accounts with no payment on them.
- posting payments
- making invoices for patients
- answering telephone calls
- making DT forms
- attending to faxes that would come in to ship out patient equipment
Patient Care Coordinator
Stoney Batter Family Medicine
Wilmington, DE
01.2018 - 10.2019
- Check patient in and out.
- Check patient insurance companies.
- Obtain prior authorizations.
- file
- Help patients with getting their scripts.
Front Desk Receptionist
Salem Medical Center
Swedesboro, NJ
03.2016 - 01.2018
- Check patient IN and OUT of their appointments
- Verify insurance.
- Obtain prior authorizations.
- Maintain doctors' schedule for all appointments and meetings.
- Document information being done in charts.
- Scanned documents into new EMR system.
- Answered telephone calls.
- Scheduled patients for appointments.
Fronk Desk Receptionist
Premier dermatology
Newark, DE
04.2012 - 02.2014
- Checked patients in and out for appointments.
- Collect payments.
- Pull charts.
- Answer telephones.
- File
- Room, Patients.
- Enter new medications or allergies.
- Enter medical history.
- Refill scripts.
- Make consults appointments for various other physicians.
Education
Medical Billing And Coding Certificate - Medical Billing And Coding
DeVry University
OnlineSkills
- Customer service skill
- Patient Care
- Font Office
- Scheduling
- Microsoft excel and word
- Organizational Skills
- Billing
- Data Entry
- Outlook
- EMR Systems
- Accounts Receivable
- Insurance Verification
- ICD-10 codes
- HCPCS
- medical terminology
- typing
- Time Management
Certification
- certified medical assistant
- certified medical billing and coding- will receive in October
Timeline
Regional Account Manager
Optum
10.2022 - Current
Customer Service Representative
IRS
06.2021 - 09.2022
A/R Specialist
Receivable Recovery Solutions
03.2020 - 06.2021
Medical Biller/Collector
Allstar Medical Supply
06.2019 - 10.2019
Patient Care Coordinator
Stoney Batter Family Medicine
01.2018 - 10.2019
Front Desk Receptionist
Salem Medical Center
03.2016 - 01.2018
Fronk Desk Receptionist
Premier dermatology
04.2012 - 02.2014
Medical Billing And Coding Certificate - Medical Billing And Coding
DeVry University
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