Victoria Worley

• Tracked and analyzed campaign performance.
• Conducted regular performance evaluations for team members, offering constructive feedback to promote professional growth.
• Facilitated onboarding processes for new hires.
• Monitored employee attendance and performance.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Quoted and processed customer orders to meet specifications for various occasions. such as weddings, funerals, parties, and other events.
• Prepared potted plants, flower bouquets, and gift baskets based on customer requests.
• Creating visually appealing and unique floral designs tailored to client preferences.
• Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within work spaces while enhancing customer experience in retail areas.
• Floral delivery when required.

• Cleaned and sanitized apartments and houses according to established protocols. Move out/move in cleans. Organizing and other services where requested.
• Organized and used industrial cleaning products following strict safety procedures.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Streamlined home organization systems for increased efficiency and reduced clutter.

• Oversaw floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
• Boosted store sales through merchandising, product placement, and promotional displays.
• Scheduled workers and delegated assignments.
• Evaluated employee performance regularly to provide constructive feedback for continuous improvement.

See above, location change.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Stocked merchandise to match planogram images, clearly labeling items, and arranging according to size or color.
• Loaded and unloaded materials from truck onto or from pallets, trays, racks.
• Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
• Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
• Maintained a clean and organized workspace, promoting a positive shopping experience for customers.

• Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
• Performed inventory control, such as counting, and stocking merchandise.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Labeled products, rotated stock and fronted merchandise for appealing display.