Victoria A. Pizarro
Trujillo Alto,Puerto Rico
Summary
Bilingual hospitality professional with over 5 years of experience in luxury and high-volume dining environments. Strong background in guest service, communication, and fast-paced operations. Additional experience as a modeling, refinement, and dance instructor, strengthening leadership, presentation skills, and the ability to work with diverse age groups. Dedicated to delivering exceptional guest experiences and contributing to a high-quality service team.
Overview
12
12
years of professional experience
Work History
Waitress – Social Restaurant
Condado Ocean Club Hotel
01.2023 - Current
- - Delivered elevated service in a luxury hotel environment for local and international guests.
- - Managed multiple tables while maintaining exceptional service standards.
- - Recognized for teamwork, adaptability, and guest-focused service in fast-paced shifts.
Waitress
Pirovalo’s Bar & Restaurant
01.2019 - 01.2023
- - Provided high-level customer service in a busy, high-volume environment.
- - Trained new staff members in service expectations and guest interaction.
- - Built strong relationships with customers, contributing to repeat business.
Modeling, Refinement & Dance Instructor
Nairda Hernández Modeling & Refinement Agency
01.2014 - 01.2019
- - Taught modeling, refinement, and dance to students ages 3 to 17.
- - Developed communication, presentation, and leadership skills through structured classes and workshops.
- - Organized student showcases and events, managing large groups with professionalism and patience.
- - Strengthened interpersonal skills essential for hospitality and guest engagement.
Education
Bachelor’s Degree - Public Relations
Universidad Ana G. Méndez
San Juan, PR01.2024
High School Diploma - undefined
Antilles Military Academy
Trujillo Alto, PR01.2019
Skills
- - Fully bilingual (English & Spanish)
- - Exceptional guest service
- - Leadership & team collaboration
- - Strong communication & presentation skills
- - High-pressure problem solving
- - Adaptable, professional, and personable
Timeline
Waitress – Social Restaurant
Condado Ocean Club Hotel
01.2023 - Current
Waitress
Pirovalo’s Bar & Restaurant
01.2019 - 01.2023
Modeling, Refinement & Dance Instructor
Nairda Hernández Modeling & Refinement Agency
01.2014 - 01.2019
High School Diploma - undefined
Antilles Military Academy
Bachelor’s Degree - Public Relations
Universidad Ana G. Méndez