Victoria Lynn Indelicato
Old Bridge,NJ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Great time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Caregiver/Companion
Self Employed
South Plainfield, NJ
01.2023 - Current
- Attend and care for an 89 year old woman
- Administer medicine, drive to doctor appointments and run errands
- Companionship and emotional support.
- Transported individual to events and activities, medical appointments, and shopping trips.
- Monitored overall health and well-being and noted significant changes.
- Performed light housekeeping duties to maintain cleanliness standards while respecting personal space.
- Assisted with activities of daily living, promoting independence and quality of life.
Dental Receptionist
Nüva Smile
11.2023 - 12.2023
- Check in patients, gather all personal and insurance information needed
- Manage a high volume of phone calls
- Schedule, confirm, and follow up on missed appointments
- Manage files, contact insurance companies regarding coverage and payment plans
- Receive and process payments made by patients or insurance companies
- Take detailed messages
- Efficient in time management as well as exceptional multitasking and organization skills.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Manager/Party Entertainer
Gurlie Locks
Matawan, NJ
12.2016 - 12.2023
- Set up and host birthday parties for young girls
- Effectively communicate with clients to perform hair, makeup, and nail services
- Provide excellent customer service by greeting guests, answering questions, and managing concerns to ensure all attendees are satisfied
- Expertise in handling guest needs in a hectic environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and motivated employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Accomplished multiple tasks within established timeframes.
- Worked effectively in fast-paced environments.
Office Assistant
Wave Street Auto Body
01.2020 - 07.2021
- Assisted in the day to day operations of a busy auto body repair shop
- Office duties such as typing, filing, answering phones, and inputting claims on the computer
- Help customers with collision claims, correspond with insurance companies and adjustors.
Receptionist
Snip N Snap
10.2016 - 09.2017
- Provide excellent customer services when managing front desk, greeting customers, answering phone, and booking appointments
- Work well with beauticians to assist them with their tasks to provide fast and efficient service.
- Collected payments, processed transactions and updated relevant records.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Associates in Business Administration -
Brookdale Community College
01.2020
Skills
- Dependable and Responsible
- Attentive to People
- Teamwork and Collaboration
- Schedule Management
- Attention to Detail
- Time Management
- Appointment Scheduling
- Office Organization
- Adaptive
Skills - Computer Technology
- Proficient in Microsoft Word, Excel, PowerPoint, Google Docs, and Denticon
- Communication tools - Zoom, Skype
- Social Media - Facebook, Twitter, Instagram
Timeline
Dental Receptionist
Nüva Smile
11.2023 - 12.2023
Caregiver/Companion
Self Employed
01.2023 - Current
Office Assistant
Wave Street Auto Body
01.2020 - 07.2021
Manager/Party Entertainer
Gurlie Locks
12.2016 - 12.2023
Receptionist
Snip N Snap
10.2016 - 09.2017
Associates in Business Administration -
Brookdale Community College