Summary
Overview
Work History
Education
Skills
Timeline
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Victoria McKee

Bethlehem,PA

Summary

Energetic, enthusiastic team player with the drive and work ethic to exceed customer, professional, and personal expectations. Experienced order fulfiller with a background in team-based logistics utilizing an intricate inventory system to pull, consolidate, and store large volumes of products. Passionate and caring individual willing to learn and grow in a supportive, friendly environment.

Overview

15
15
years of professional experience

Work History

Online Order Fulfillment Manager

The Restaurant Store
10.2015 - Current
  • Lead a team to pull, consolidate, and organize orders of all sizes for commercial and residential customers
  • Expedite communication between corporate logistics team and customers for product delays
  • Create and implement new processes and training materials for effective training
  • Mentor team members in ever-evolving technological and organizational guidelines
  • Accurate record keeping and customer contact to coordinate orders overdue for pickup
  • Review shipments from outside vendors and communicate with inventory team to receive the product in a timely manner
  • Operate advanced heavy machinery

Lead Line Cook

Marblehead Chowder House
03.2012 - 10.2015
  • Refined organizational and multi-tasking skills in a high volume and high stress environment
  • Created and prepared daily specials as well as the main menu
  • Helped keep par levels accurate to level of business and adjusted ordering product accordingly
  • Prepared customers' orders accurately with many "compliments to the chef" passed on by wait staff

Cook II

Walt Disney World
04.2010 - 11.2011

Completed two separate internships at the Beach Club Resort and then with EPCOT's catering team.

  • Prepared meals and allergy conscious meals in a timely manner under tight production schedules for both regular table service and buffet restaurants using state of the art equipment.
  • Ensured food safety using proper food preparation and proper cleaning techniques.
  • Trained other employees and built successful working relationships with a diverse team.
  • Demonstrated appropriate cleanliness and attire in a video for Disney cast member training.
  • Prepared a wide variety of ethnic, regional, vegetarian, and vegan foods as well as baked goods for plated and buffet events in the Parks Events Catering kitchen for special events at the parks and resorts in Walt Disney World.
  • Effectively managed time in planning and food preparation for events both in advance and on the day of the events.

Education

Bachelor of Arts - Business Administration

Thiel College
Greenville, PA
05.2011

Art of Cooking - Culinary Arts

The Art Institute of Pittsburgh
Pittsburgh, PA
06.2010

Skills

  • Energetic and passionate about delivering outstanding customer service
  • Clear and concise communicator
  • Experienced trainer and mentor focusing on team building
  • Attention to detail
  • Proficiency with Office and inventory management software and drive to learn new technology
  • Friendly and courteous
  • Strong work ethic

Timeline

Online Order Fulfillment Manager

The Restaurant Store
10.2015 - Current

Lead Line Cook

Marblehead Chowder House
03.2012 - 10.2015

Cook II

Walt Disney World
04.2010 - 11.2011

Bachelor of Arts - Business Administration

Thiel College

Art of Cooking - Culinary Arts

The Art Institute of Pittsburgh
Victoria McKee