Overview
Work History
Education
Skills
Professional
Undergraduate Studies
Career Accomplishments
Education And Professional Training
Position In Application
Timeline
Generic

Victor John Liss, Jr.

Seattle

Overview

21
21
years of professional experience

Work History

Administrative Specialist [on-call for full time employment during King County Elections]

King County Elections
Renton
10.2024 - Current
  • As member of Ballot Review Staff, work in teams of two to ensure votes are counted as voter intended, utilizing the Voter Intent Manual produced by Office of the Secretary of State to consistently determine voter intent

Meeting & Event Specialist [on-call contract events]

E2M2 / Expert Event Management & Multimedia LLC
01.2018 - Current
  • Professional Member of E2M2 Network, facilitate live major medical meetings & corporate benefit presentations:
  • Washington State Society of Pathologists Annual Meeting, 4/2023
  • American Association of Endocrinologists Annual Meeting/Medtronic Program, 5/2023
  • American Society of Pediatric Hematology/Oncology 4/2024, American Diabetes Assoc. 8/2024
  • Society of Gynecological Oncology Meeting, 3/2025
  • American Association of Thoracic Surgeons Annual Meeting, 5/2025
  • American Academy of Sleep Medicine Annual Meeting, 6/2025

Independent Contractor / Client Services

AppleOne Employment Group
Seattle
08.2008 - Current
  • Clients served include: American Psychological Association 2024 Annual Convention, Seattle Convention Center, Seattle Art Museum, Lumen Field, T-Mobile Park, Climate Pledge Arena, UW Husky Stadium, Seattle Center, Port of Seattle
  • Provide event management, security, product representation, demonstration, sampling, inventory audits for retail and consumer goods manufacturers, retailers, advertising & marketing companies
  • Clients served: Costco, Nordstrom, Macy's, Lowe's, Kroger, Safeway, Total Wine & More, Starbucks

Customer Service Representative, Part-Time During Pandemic

United Airlines
Seattle
01.2022 - 05.2022
  • Successfully completed extensive and ongoing training program to serve customers and partners of United Airlines at Seattle International Airport

Cruise Transportation Coordinator - Aviation Operations

Port of Seattle
Seattle
08.2021 - 11.2021
  • Provided cruise ship passengers with secure navigation assistance to/from locations within terminal
  • Provided directions, control access to motor coach operators from staging lot to airport locations
  • Maintained detailed logs- all vehicle identification numbers, time in & out of terminal; passenger & baggage counts; motor coach authorizations, schedule changes to ground transportation partners
  • Ensured safety and health of cruise ship passengers, and other airport partners throughout the day
  • Obtained Certificates of Recognition for No at-Fault Vehicle Incidents, No Drive-Cam Safety Incidents

Customer Service Representative / COVID-19 Vaccination Site at Lumen Field

City of Seattle
03.2021 - 06.2021
  • Provided front-line, face-to-face customer service & security to patients throughout vaccination
  • Engaged directly with patients to verify appointments and ensure accurate registration data entry
  • Worked with attending physicians, nurses, pharmacy techs and on-site staff, following all safety procedures, to provide patients with secure, comfortable, and seamless vaccination experience
  • Partnered with Swedish Hospital, First & Goal, Inc., and City of Seattle, served 115,000 patients

Chauffeur / Driver / Membership Marketing Associate

EcoService Fleet Management for ReachNow/BMW Mobility Services
07.2018 - 07.2019
  • Member of Ride-Hailing Launch Team for BMW's Mobility Service Group, ReachNow
  • Introduced and supported top-flight service to ReachNow's global membership & Seattle clients
  • Provided on-site consumer marketing & membership services. [7/2019 ReachNow Closed Offices]

Concierge

Seattle Heights Condominium
Seattle
08.2016 - 12.2017
  • Managed front desk, 4pm-12am; provided welcome & security to resident owners, tenants & guests
  • Provided database and website management; event calendar, bulletin design content and posting
  • Conference & Recreation Resident events booking

Customer Service Specialist / On-Line Sales & Service

Nordstrom Direct
Seattle
09.2012 - 12.2013
  • Member E-Commerce Team; processed customer orders via phone & internet; shared fashion trends, product recommendations, catalog & sale merchandise
  • Successful increasing on-line sales; contributed to record $1 Billion, 2012 on-line sales

Director of Food & Beverage

Alexis Hotel Seattle / Kimpton Hotel & Restaurant Group
01.2006 - 01.2007
  • Directed staff of 40 employees, to include culinary, service and sales associates
  • Exceeded sales goals in all departments, and maintained food, beverage, and labor costs
  • Increased Coyle Shopper Scores; Retained AAA 4-Diamond Award during major renovation

Manager, In-Room & Willow Stream Spa Dining

Fairmont Scottsdale Princess Resort
01.2005 - 12.2005
  • Restored radio and tele-communications to link all servers with order takers
  • Designed and introduced recumbent delivery bike to enhance service and morale
  • Raised Richey inspection scores, retained AAA 5-Diamond Award

Education

Customer Service Specialist Diploma -

University of Nordstrom
01.2012

Fundraising Management Certificate Program -

University of Washington Extension
01.2009

Internet Sales Certification -

Honda of North America
Seattle, WA
01.2008

Interaction Management Certificate -

Fairmont Hotels & Resorts
01.2005

Catering Sales Certification -

ClubCorp
Seattle, WA
01.1993

Rochester Institute of Technology
Rochester, NY

Botany

State University of New York at Geneseo

University of Miami
Coral Gables, FL

Skills

  • Client Service: proven ability to articulate effective solutions, overcome objections, retain loyalty
  • Event Management: exceeded catering, conference sales goals; provided successful event services for international, corporate, government, non-profit, association and social markets
  • Accountability: managed security, sizeable budgets, inventories, and vendor relations
  • Commitment to Technology: maintain continuous computer-based learning/management training
  • Commitment to Community: active participation in fundraising and volunteer engagement to help build and strengthen Seattle-area non-profit organizations

Professional

University of Washington Extension, Fundraising Management Certificate Program, 2009

Undergraduate Studies

  • Rochester Institute of Technology, Rochester, NY, College of Business, Resident Advisor, Orientation Counselor, National Technical Institute for the Deaf at R.I.T.
  • State University of New York at Geneseo, Botany, Summer Session
  • University of Miami, Coral Gables, FL, School of Arts & Sciences, Member, RING Children's Theater, Resident & Touring Company, Behavior Modification Training Instructor, Special Needs Children, Sunland Training Center

Career Accomplishments

  • Founding Member, Steering Committee, Auction of Washington Wines, celebrating its 36th anniversary; Presented Hero Award by Seattle Children's Hospital Foundation for 'dedication, wit & passion for excellence,' following 5 years of fundraising success
  • Recognized by Stanford University Centennial Committee for design and direction of, 'most successful event in the University's national campaign.' Conference & Reception for 1000 Alumni
  • Selected to direct major holiday celebration for Nintendo of America, Super Mario, 1000 attendees
  • Created Building Tenants' Reception for Bank of America, upon purchase of Columbia Center, successful themed Oktoberfest was celebrated annually for 5 years, 3000 attendees
  • Acknowledged for 'effective leadership' by Executive Committee of year 2000 International Conference of the Federation of Jewish Child Survivors of the Holocaust, held in Bellevue, WA
  • Directed successful fundraising activities for Seattle Central Community College Foundation to benefit the College Success Program, supporting students aging out of foster care, 2009-2011
  • Child Life Volunteer, 100 + Hours, Seattle Children's Hospital, Research & Foundation
  • Patient Partner Volunteer, Rapid Process Improvement Workshop, Virginia Mason Medical Center

Education And Professional Training

  • Seattle Mayor's Office, Seniors Training Seniors Computer Classes, 2017
  • University of Nordstrom, Customer Service Specialist Diploma, 2012
  • Honda of North America, Seattle, WA, Internet Sales Certification, 2008
  • Fairmont Hotels & Resorts, Interaction Management Certificate, 2005
  • ClubCorp, Seattle, WA, Catering Sales Certification, 1993

Position In Application

LEAD CONCIERGE, Belltown Court Condominium, Seattle, Washington

Timeline

Administrative Specialist [on-call for full time employment during King County Elections]

King County Elections
10.2024 - Current

Customer Service Representative, Part-Time During Pandemic

United Airlines
01.2022 - 05.2022

Cruise Transportation Coordinator - Aviation Operations

Port of Seattle
08.2021 - 11.2021

Customer Service Representative / COVID-19 Vaccination Site at Lumen Field

City of Seattle
03.2021 - 06.2021

Chauffeur / Driver / Membership Marketing Associate

EcoService Fleet Management for ReachNow/BMW Mobility Services
07.2018 - 07.2019

Meeting & Event Specialist [on-call contract events]

E2M2 / Expert Event Management & Multimedia LLC
01.2018 - Current

Concierge

Seattle Heights Condominium
08.2016 - 12.2017

Customer Service Specialist / On-Line Sales & Service

Nordstrom Direct
09.2012 - 12.2013

Independent Contractor / Client Services

AppleOne Employment Group
08.2008 - Current

Director of Food & Beverage

Alexis Hotel Seattle / Kimpton Hotel & Restaurant Group
01.2006 - 01.2007

Manager, In-Room & Willow Stream Spa Dining

Fairmont Scottsdale Princess Resort
01.2005 - 12.2005

Customer Service Specialist Diploma -

University of Nordstrom

Fundraising Management Certificate Program -

University of Washington Extension

Internet Sales Certification -

Honda of North America

Interaction Management Certificate -

Fairmont Hotels & Resorts

Catering Sales Certification -

ClubCorp

Rochester Institute of Technology

Botany

State University of New York at Geneseo

University of Miami

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Victor John Liss, Jr.