Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

VICTOR M. SOTO

San Antonio,TX

Summary

Highly motivated, and dependable worker with extensive customer service and equipped to work in fast-paced environment. Seeking an opportunity to grow with a strong team building company.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber, Lyft
10.2022 - Current
  • Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
  • Adhered to all safety regulations and traffic laws while driving.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Responded to passenger concerns and complaints politely and professionally.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.

Line Service Supervisor

Signature Flight Support, BBA Aviation
03.2005 - 06.2023
  • Fueling of private, military and commercial aircraft both Jet-A and 100LL using 5k fuel trucks
  • Towing and repositioning aircraft on the ramp for departures and in and out of hangars using tow tugs and lektros
  • Ensured the safe delivery of fuel loads into underground storage tanks
  • Provided other aircraft services such as lavatories, potable water, GPU and Air start
  • Performed quality control checks on aircraft fuel before, during and after fuel deliveries
  • Collected daily sump samples from fuel truck, storage tanks and filters for quality checks
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Daily check and upkeep of crew cars and vehicles
  • Facility maintenance and upkeep
  • Customer service, meet and greet, valet personal and rental vehicles to and from aircraft, luggage assistance
  • Commercial aircraft service, loading and unloading sports teams and other cargo aircraft with belt loaders, luggage carts and air stairs
  • Assisted in aircraft services for Immigration flights such as fueling, lavs, GPUs, air stairs, air starts and air conditioning carts
  • Communicate with customers and employees in person, on phone, and through radio communications
  • Maintain safe, clean, and secure ramps and operations
  • Strong computer skills including Microsoft office products
  • Assisted in recycling plastics, aluminum, and paper.

Ground Support Equipment Technician

United States Navy
06.2000 - 06.2004
  • Operated readiness of equipment and upkeep of divisional spaces
  • Aircraft handling on flight deck
  • Offshore duties for 6-to-7-month deployments
  • Served Iraqi Freedom
  • Served on Crash and Salvage Team
  • Ground equipment Mechanic
  • Assisted in recycling materials to protect coastal and ocean waters.
  • Decreased response times to critical incidents by maintaining clear communication among team members during high-pressure situations.
  • Fire fighting training using repair lockers on board ships
  • Participated Fire drills, Mass casualties, and Aircraft crash landing
  • Performed ships maintenance repairing floors, doors, and living spaces
  • Honorably Discharged

Equipment operator/Lab Technician

Alamo Cement Company
01.1996 - 06.2000
  • Operated a computer controlled x-ray machine to analyze information
  • Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
  • Operated forklift, bobcat, front end loaders, and operated dump trucks moving different materials around the plant
  • Collected samples of cement material for lab testing
  • Analyzed all data collected and logged information for the control room operator
  • Loaded and unloaded construction materials on site.

Education

No Degree - Aircraft Powerplant Technology

St Phillips College
San Antonio, TX

Skills

  • Texas Driver's License
  • Vehicle Maintenance
  • Exterior Washing and Polishing
  • Manual Transmission
  • Safe Driving
  • Routine Vehicle Maintenance
  • Ability to Lift 50 Pounds
  • Safe Driving Practices
  • Passenger Assistance
  • Passenger Safety

Certification

Certificate of Completion-Aircraft Powerplant Technician

References

Upon Request Please

Timeline

Rideshare Driver

Uber, Lyft
10.2022 - Current

Line Service Supervisor

Signature Flight Support, BBA Aviation
03.2005 - 06.2023

Ground Support Equipment Technician

United States Navy
06.2000 - 06.2004

Equipment operator/Lab Technician

Alamo Cement Company
01.1996 - 06.2000

No Degree - Aircraft Powerplant Technology

St Phillips College

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VICTOR M. SOTO