Victor Manuel Garcia
Miami,FL
Summary
Results-driven professional with extensive experience in luxury showroom management. Skilled in relationship development, sales strategy, and operational efficiency. Committed to leveraging expertise to enhance brand positioning and maximize revenue growth.
Overview
7
7
years of professional experience
Work History
Cosentino City Manager
Cosentino USA
Miami, FL
05.2021 - Current
- Managed a portfolio of key residential and commercial design accounts, developing long-term relationships with architects, interior designers, and local partners to drive sustained sales growth.
- Led and coordinated the City Center team, overseeing daily operations, performance, and alignment with commercial priorities.
- Identified and pursued new business opportunities, managing the sales process from lead generation through follow-up, and close.
- Drove brand positioning and market presence through strategic outreach, product education, and competitive differentiation within the local market.
- Planned and executed high-impact events and initiatives, managing budgets, P&L, and ROI to ensure profitable growth and operational efficiency.
Cosentino City Specialist
Cosentino USA
Miami, FL
08.2019 - 05.2021
- Generated and qualified sales leads through daily showroom engagement, client outreach, and targeted account visits, partnering with the sales team to convert opportunities into active projects.
- Built and maintained relationships with architects, designers, builders, and commercial partners through in-person meetings, and ongoing follow-up.
- Delivered high-level customer service to walk-ins, scheduled appointments, and trade clients across in-person, phone, and email channels.
- Planned and executed showroom events as a business development tool, managing invitations, logistics, vendors, and attendee experience.
- Maintained CRM accuracy and showroom standards by registering all visits and leads in Salesforce, and ensuring consistent presentation and operational readiness.
Specialist
Apple
Miami, FL
10.2018 - 08.2019
- Provided premium, hospitality-driven customer service in a high-volume retail environment.
- Resolved customer inquiries efficiently while maintaining brand trust and satisfaction.
- Educated clients on products and services through consultative, detail-oriented interactions.
Education
Bachelor of Science - Dentistry
Universidad Gran Mariscal de Ayacucho
VenezuelaHigh School Diploma -
Colegio Miguel de Cervantes
VenezuelaSkills
- Luxury showroom management and visual standards
- Architect and interior designer relationship development
- Sales strategy, forecasting, and reporting
- Team leadership and performance coaching
- Client experience and strategic event execution
- CRM and Salesforce
Timeline
Cosentino City Manager
Cosentino USA
05.2021 - Current
Cosentino City Specialist
Cosentino USA
08.2019 - 05.2021
Specialist
Apple
10.2018 - 08.2019
Bachelor of Science - Dentistry
Universidad Gran Mariscal de Ayacucho
High School Diploma -
Colegio Miguel de Cervantes