Victor Perez
Crosby,TX
Summary
Driven bilingual Sales Associate with proven sales expertise and customer service excellence honed at Sephora and other leading retailers. Adept at fostering client relationships, surpassing sales targets by over 20%, and collaborating effectively with teams. Skilled in cash register operation and organization, showcasing a flexible schedule and a knack for problem-solving.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sephora
Querétaro, MX
08.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Ulta
Houston, TX
09.2022 - 01.2023
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Sales Associate
NYX Cosmetics
Querétaro, MX
05.2018 - 02.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Managed efficient cash register operations.
Sales Associate
Rue21
Houston, TX
04.2016 - 12.2016
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Goose Creek Memorial High School
Baytown, TX05.2017
Skills
- Bilingual English and Spanish
- Customer Service
- Cash Register Operation
- Teamwork and Collaboration
- Friendly and Helpful
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Flexible Schedule
- Sales expertise
- Organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Sephora
08.2023 - 06.2024
Sales Associate
Ulta
09.2022 - 01.2023
Sales Associate
NYX Cosmetics
05.2018 - 02.2020
Sales Associate
Rue21
04.2016 - 12.2016
High School Diploma -
Goose Creek Memorial High School