Victorya Carpenter
Shawnee,KS
Summary
Diligent warehouse associate with strong educational background seeking to showcase these abilities in quality fast-paced duties. Committed to being a productive associate who learns and adapts quickly using organized, cautious, and critical thinking skills to ensure the company's vision is effectively shown by completing each task at hand effectively.
Overview
12
12
years of professional experience
Work History
Customer Service Representative/Warehouse Forklift Operator
LMC Truck
06.2019 - Current
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Met customer call guidelines for service levels, handle time and productivity.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Delivery Driver
NAPA Auto Parts - Genuine Parts
11.2018 - 09.2021
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Mail Handler Assistant
United States Postal Service, USPS
12.2015 - 11.2018
- Maintained high level of confidentiality with mail items in line with regulations.
- Proved successful working within tight deadlines in fast-paced environment.
Mail Handler
DST Systems
03.2014 - 12.2015
- Assisted in training new employees, sharing best practices for effective mail handling procedures.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
Sandwich Artist/Closing Manager
SUBWAY®Restaurants
11.2011 - 04.2012
- Prepared and presented food in compliance with health and safety guidelines.
- Promoted hygiene practices by consistently following food safety guidelines and regulations.
Skills
- Logistics understanding
- Safe equipment operation
- Keen observational skills
- Detail-oriented
- Analytical problem solver
- Resourceful
- Perseverant
- Integrity
- Physically fit
- Time management
- Customer-oriented
- Forklift Certified (since 2015)
Timeline
Customer Service Representative/Warehouse Forklift Operator
LMC Truck
06.2019 - Current
Delivery Driver
NAPA Auto Parts - Genuine Parts
11.2018 - 09.2021
Mail Handler Assistant
United States Postal Service, USPS
12.2015 - 11.2018
Mail Handler
DST Systems
03.2014 - 12.2015
Sandwich Artist/Closing Manager
SUBWAY®Restaurants
11.2011 - 04.2012
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