Vida Smith
Evanston,IL
Summary
- Enthusiastic
- Successfully produce and deliver work
- Exemplary customer service skills
- Performance driven
- Excellent communication and social abilities
- Detail oriented
- Strong multi-tasking skills
- Excellent critical thinking abilities
Overview
9
9
years of professional experience
Work History
Clerical Support Assistant
JPMorgan Chase
Chicago, IL
09.2023 - Current
- Preparing batches of work by removing payments and forms from envelopes
- Inputting data into the system while following standard operating procedures and customer specific instructions for processing
- Maintaining productivity and quality standards
- Verify clients names with corresponding transactions
Data Entry
Northshore Clinical Labs
Chicago, Illinois
10.2021 - 02.2022
- Enter data provided by schools, hospitals, markets
- Collaborated with leadership to accomplish company goals
- Reviewing medical information and sending to lab for processing
- Worked efficiently with team members to accomplish goals
Customer Service Clerk
Aramark
Chicago, Illinois
07.2021 - 11.2021
- Addressed customers concerns
- Answers all incoming calls and dispatch requests
- Directed individuals to the appropriate department
- Listened to customer needs and provided supportive solutions to their problems
Mail Handler
United States Postal Service
Palatine, Illinois
06.2020 - 07.2021
- Sorted variety of letters and boxes
- Allocated packages for specific destinations
- Prioritize certified packages
- Complete tasks and goals within company KPI's
Patient Transporter
Northshore University Health System
Glenview, Illinois
03.2020 - 07.2020
- Demonstrated excellent Problem-Solving skills
- Assisted in taking patients to transportation vehicles and testing locations
- Changed hospital carts daily
Ramp Agents/Baggage Handler
Envoy Air
Chicago, Illinois
05.2018 - 03.2020
- Loaded and unloaded aircrafts
- Guide and direct aircrafts to appropriate area
- Greeted and attended to boarding passengers
- Keep track of baggage count
- Attend to issues with aircraft
Sales Associate
Victoria Secret
Chicago, IL
11.2015 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
General Studies -
Oakton Community College
Des Plaines, IL01.2015
Timeline
Clerical Support Assistant
JPMorgan Chase
09.2023 - Current
Data Entry
Northshore Clinical Labs
10.2021 - 02.2022
Customer Service Clerk
Aramark
07.2021 - 11.2021
Mail Handler
United States Postal Service
06.2020 - 07.2021
Patient Transporter
Northshore University Health System
03.2020 - 07.2020
Ramp Agents/Baggage Handler
Envoy Air
05.2018 - 03.2020
Sales Associate
Victoria Secret
11.2015 - 03.2017
General Studies -
Oakton Community College