Vidal Gomez
Management
Amarillo ,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rental Service Manager//Field Technician
Warren CAT
Amarillo, TX
11.2013 - 04.2021
- Provided leadership, insight and mentoring by conducting daily safety meetings.
- Prioritized and delegated daily work tasks to meet anticipated project goals and customer demands.
- Created standard operating procedures for all service functions implementing accountability.
- Interviewed prospective employees and provided input to GM on hiring decisions.
- Reviewed completed work to verify consistency, quality and improvement providing ongoing feedback and coaching to improve performance.\
- Broad exposure in various situations in the field and in a shop environment.
- Able to diagnose, troubleshoot, and proficiently repair mechanical, electrical, and hydraulic failures in a timely manner.
- Skilled in welding and fabrication.
- Bilingual; able to read, write and speak in Spanish proficiently.
Education
High School Diploma -
Bovina High School
Bovina, TX05.1989
Some College (No Degree) - Business Administration And Management
Richland College
Dallas, TXSkills
- Goal Setting
- Employee Training and Development
- Customer Service
- Workplace Safety
- Heavy Equipment Operation
- Leadership Development
- Task Delegation
- Work Planning and Prioritization
- New Employee Hiring
- Coaching and Mentoring
- Service Quality Management
- Critical Thinking
- Schedule Management
- Multiple Priorities Management
- Preventive Maintenance
- Workflow Management
- Multitasking and Organization
- Quality Assurance
- Conflict Resolution
Accomplishments
- I have been recognized as supervisor of the month on many occasions.
- I have been recognized for customer service excellence.
Certification
- Class A CDL
- Forklift certified
- ASE certified
Languages
Spanish
Professional
References
References available upon request.
Timeline
Rental Service Manager//Field Technician
Warren CAT
11.2013 - 04.2021
High School Diploma -
Bovina High School
Some College (No Degree) - Business Administration And Management
Richland College
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