Vidhi Madan
Buckeye Clinic
10
years of professional experience
Friendly, reliable, and highly motivated professional with a proactive approach to problem-solving and continuous improvement. Quick learner who adapts easily to new processes, technologies, and responsibilities while maintaining a high level of accuracy and attention to detail. Strong organizational and time management skills with the ability to prioritize tasks, collaborate effectively, and contribute to efficient day-to-day operations in fast-paced environments.
Work History
Operations Coordinator
1 Year 7 Months- Managed inventory data and maintained accurate product records to support purchasing decisions.
- Processed payroll information and verified employee records for accuracy.
- Created and maintained operational reports using Microsoft Excel.
- Coordinated vendor communications, tracked deliveries, and resolved order discrepancies.
- Supported recruitment efforts by coordinating applicant communications and interview scheduling.
- Monitored inventory trends and assisted ownership with operational planning and decision-making.
- Organized business documentation, invoices, and operational records to ensure accuracy and compliance.
- Collaborated with ownership to improve administrative processes and support day-to-day business operations.
Billing Specialist
3 Years 7 Months- Processed insurance claims accurately, ensuring timely reimbursement and compliance with industry regulations.
- Reviewed patient records for completeness, identifying discrepancies to enhance billing accuracy.
- Collaborated with healthcare providers to resolve billing inquiries and improve payment processes.
- Implemented best practices for coding and billing, increasing efficiency in claims submission.
- Analyzed billing data to identify trends, leading to streamlined operations and reduced claim denials.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Identified and resolved patient billing and payment issues.
- Examined patients’ insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Filed and updated patient information and medical records.
Real Estate Agent/Assistant
8 Years 3 Months- Used NTREIS and other realtor databases to find properties for clients.
- Generated referrals to various real estate agents.
- Continually stayed up-to-date on mortgage rates and related real estate news.
- Advertised client properties on websites, through social media and in real estate guides.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Worked closely with clients to get the appropriate loans, inspections and credit reports.
- Maintained connections with clients to encourage repeat business and referrals.
- Coordinated appointments to show marketed properties.
- Reviewed market research data and changes sales plans accordingly.
Escrow Officer
6 Months- Facilitated communication between buyers, sellers, and lenders to ensure smooth transaction processes.
- Reviewed and analyzed title documents for accuracy and compliance with state regulations.
- Managed escrow accounts, ensuring timely disbursement of funds upon transaction completion.
- Coordinated closing schedules, aligning availability of all parties involved in transactions.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
Escrow Officer
2 Years 3 Months- Sent out final closing packages.
- Types 65 WPM.
- Organized and prepared tax and title documents to transfer ownership of property.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Collected taxes and fees, submitted payments and issued receipts.
- Posted titling transactions and monitored corresponding schedules, using Resware and Softpro.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Communicated with customers to resolve common title issues.
- Searched and analyzed real estate records.
- Prepared closing disclosures, post-closing records and disbursements.
- Examined and verified 30 titles weekly.
- Used information gained during searches to produce and process title commitments and insurance policies.
- Compiled lists of mortgages, contracts and other documents pertaining to titles.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Cleared and approved title commitments.
- Worked with closing instructions to create a balanced closing disclosure for final package.
Manager
1 Year 9 Months- Scheduled and assigned daily work and activities.
- Made sure clients were happy with service and answered any concerns they had.
- Order and maintain stores inventory and supplies.
- Maintained store equipment, including computers, printers and fax machines.
- Drafted, distributed and updated sales reports communications and policy memos.
- Developed improved filing systems for confidential client records and reports to increase operational efficiency.
- Hiring manager for service providers and receptionist Hiring manager for service providers and receptionist.
- Met with each associate to establish realistic sales goals for the month and improvement on performance Maintained existing customer relationships with professional customer service.
Education
Bachelor of Science - Economics
Skills
Microsoft Excel
Attention to Detail
Exceptional Time Management
Organizational Skills
Problem Solving
Multitasking
Analytical Thinking
Timeline
Operations Coordinator
Winesellers
01.2025 - CurrentRead More
Billing Specialist
Buckeye Clinic
01.2023 - CurrentRead More
Escrow Officer
PM Title
04.2022 - 10.2022Read More
Escrow Officer
Meymax Title Agency
11.2019 - 02.2022Read More
Manager
Exquisite Threading
09.2017 - 06.2019Read More
Real Estate Agent/Assistant
Downtown Apartment Company
05.2016 - 08.2024Read More
Ohio State University
Bachelor of Science from Economics
Read More