Seasoned QA Lead with 12 years of experience in testing life cycles, specializing in developing comprehensive test strategies and leading QA teams to ensure the delivery of high-quality software products. Demonstrated ability to manage multiple projects simultaneously, drive process improvements, and foster a culture of quality within the organization.
Overview
12
12
years of professional experience
Work History
QA Team Lead
Cognizant Technology Solutions
08.2015 - Current
Lead a team of 20-30 QA analysts, overseeing all phases of manual testing for multiple Agile & waterfall methodologies projects.
Develop and implement comprehensive test plans and strategies, ensuring 100% test coverage of critical functionalities.
Conducted risk analysis and prioritize testing efforts to focus on high-impact areas which do not get deviated from timelines.
Enhanced the defect reporting and tracking process, leading to a 40% improvement in defect resolution time.
Conducted regular training sessions on applications/GDP standards/Project/Domain and knowledge-sharing workshops, improving team efficiency by 20%.
Streamlined and optimized team processes, resulting in a 30% reduction in customer support production defects.
Collaborate with cross-functional teams to conduct User Acceptance Testing (UAT) and ensure product meets business requirements.
Presented detailed test report to stakeholders, outlining test progress, defect status and quality metrics.
Maintained a strong Customer relationship and trust by excellent delivery, innovative ideas that resulted in company revenues in $300.
Maintained a BCP plan to ensure project deliverables are not getting impacted by continuous monitoring.
Established a workflow to follow Organization process as to be compliant in Timesheet tracking, Risk Tracking, Internal Audit, Application understanding documents.
Implemented data-driven QA process enhancements, resulting in a 40% reduction in production defects and a 25% increase in product quality across all releases.
Participated in code reviews and provided feedback to improve code quality and adherence to best practices.
Implemented automation tools to reduce manual testing efforts, increasing efficiency and accuracy.
Senior Test Analyst
Cognizant Technology Solutions
08.2015 - 06.2022
Designed and implemented a robust automated test scripts using Cucumber for web application testing achieving in 30% reduction in manual testing.
Enhanced software quality by identifying and resolving critical defects before product release.
Executed automated regression tests on each build to ensure application stability.
Utilized TestNG for test execution, results generation, and reporting.
Set up Jenkins for continuous integration and scheduled automated test runs.
Created and maintained test documentation, including test plans, test cases, and test reports, improving test process transparency by 25%.
Provided estimations for 20+ projects ensuring projects not deviating from the timelines.
Acted as the primary QA point of contact for multiple projects, ensuring clear communication and timely updates to stakeholders.
Participated in Agile/Scrum activities, including daily stand-up meetings, sprint planning, and retrospectives, enhancing team collaboration and productivity by 20%.
Worked closely with the development team to reproduce, analyze, and debug issues, achieving a 15% faster issue resolution.
Provided support during UAT, assisting business users in identifying and resolving issues with 0% defects.
Volunteered as Hiring panelist for QA manual tester.
Promoted a culture of continuous learning within the team by sharing knowledge on new tools, techniques, and industry trends.
Test Analyst
Cognizant Technology Solutions
07.2012 - 07.2015
Designed/Reviewed/Executed comprehensive 400+ manual tests to identify software defects and ensured high-quality releases with 0% defect Leakage & 0% ITQ review comments for web applications & Centura/tuxedo.
Documented Functional requirement defects to reduce the defect fix turnaround time in Execution phase by 20%.
Participated in requirement review meetings and provided input on potential quality issues, reducing requirement ambiguity by 20%.
Assisted Project lead with creation of master Regression suite to identify the business scenarios by ensuring 0% defect leakage in existing functionalities.
Implemented mind map to perform walkthrough to clients or stakeholders for data driven projects.
Reported and tracked defects using JIRA/ALM, working closely with the development team to achieve a 90% defect resolution rate.
Performed DB testing using SQL for validating data loaded into DB.
Ability to search logs to identify the root cause of the batch job failures or code issues.
Expertise in Root cause Analysis using 5 why technology & Testing Metrics resulted in reduction of 10% Defect rejection.
Participated as internal Auditor in the teams to ensure 0% NC’s & observations.
Conducted API testing using Postman and SOAP UI, ensuring 95% reliability of web services.
Employee of the Month at Cognizant Technology Solutions - Recognized for exceptional contribution for providing innovative ideas which reduced manual effort and increased productivity.
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions