Vieila Berroa
Boston,MA
Overview
5
5
years of professional experience
Work History
Mental Health Worker
Boston Medical Center - Brighton
Boston, Massachusetts
08.2025 - Current
- Participates in crisis intervention using verbal and physical de-escalation of potentially unsafe or aggressive behavior per training technique and seclusion/restraint policies/procedures
- Assists the RN in administering physical care and personal hygiene measures to assigned patients, as appropriate.
- Lead and co-leads facilitate the therapeutic process, oriented towards activity groups.
- Provides patient/family education and supports regarding milieu programming, goals of hospitalization and therapeutic interventions in support of meeting those goals
- Gives observation and input regarding the patient to Nurse Manager/Charge RN when unable to communicate directly at treatment team meetings
- Continuously evaluates patient progress toward goals clearly evident in documentation, participation in treatment planning, shift report and report to charge RN
Milieu Counselor
Cambridge Health Alliance
Somerville, MA
10.2024 - 08.2025
- Member of the multidisciplinary team ,who under the supervision of a registered nurse, is responsible for a safe and structured service as well as attending to the individual needs of patients in crisis in an inpatient psychiatric setting.
- Assist with ADL'S lead or co-lead groups, perform safety checks, 1:1 meetings with patients, and will accurately chart patients B/P, TPR & weight. Notifies RN of any changes in vital signs and accurately measures and documents patient's intake and output. Assists patients following through with ADL's (bathing, laundry, toileting, organizing room), maintaining nutritional and hydration needs, and assisting and monitoring other needs and tasks as assigned by the charge RN.
Mental Health Counselor/ Rapid Response Liaison
Bournewood Health Systems
Boston, MA
12.2020 - 09.2024
- Respond to acute psychiatric services including agitation, suicidal ideation, psychosis, and behavioral escalation
- Participate in de-escalation using early intervention skills to assist, and restraints if needed (strictly for imminent risk only), of patients according to procedures and standards.
- Coordinated rapid interventions between psychiatry, nursing, security, and medical teams.
- Led de-escalation efforts using trauma-informed and verbal intervention techniques.
- Takes and records patients' vital signs as directed.
- Assists with or facilitates patient's self-management of Activities of Daily Living.
- Coordinates activities of assigned patients.
- Participates in discussion of patients, contributing to understanding/interventions for effective outcomes.
- Implements Treatment Plan through carrying out counselor activities in treatment plan.
- Documents daily patients' participation in treatment and observed response to interventions.
- Adheres to policies surrounding boundaries, patient confidentiality, and stays up to date on required trainings.
Education
High school diploma - GED
Brooke Charter High School
Dorchester, MA06.2020
Skills
- Applied Behavior Analysis
- Crisis Management
- Behavioral Therapy
- Crisis intervention
- Multidisciplinary collaboration
- Verbal de-escalation
- Patient advocacy
- Rapid Response Leadership
- Patient monitoring
- Therapeutic communication
Languages
Spanish
Full Professional
Portuguese
Elementary
Timeline
Mental Health Worker
Boston Medical Center - Brighton
08.2025 - Current
Milieu Counselor
Cambridge Health Alliance
10.2024 - 08.2025
Mental Health Counselor/ Rapid Response Liaison
Bournewood Health Systems
12.2020 - 09.2024
High school diploma - GED
Brooke Charter High School