Terineka Allen
Gloster,MS
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Mental Health Administrative Assistant
VitalCore Health Strategies
Woodville, MS
08.2022 - Current
- Volunteered to help with special projects of varying degrees of complexity.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Established administrative work procedures to track staff's daily tasks.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Created and maintained databases to track and record offender data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of staff.
Program Specialist- Mental Health
Southwest MS Mental Health Complex
McComb, MS
04.2022 - 08.2022
- Facilitated communication between clients and other service providers.
- Implemented and developed programs to address poverty and inequality.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Helped vulnerable adults with assisting with ADL's.
Administrative Assistant
Eastern Louisiana Mental Health System
Jackson, LA
05.2021 - 04.2022
- Assisted development and implementation of new administrative procedures.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Worked as transcriptionist listening and typing doctor notes on mentally ill patients.
- answer and respond to emails, phone calls, faxes, and other office duties.
Central Supply/Transportation
GlenBurney Nursing Home
Natchez, MS
08.2020 - 05.2021
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Forecasted requirements and set reorder points to maintain optimal levels.
- Determined appropriate budget levels and administered expenditures.
- Implemented quality control measures to ensure the consistent cleanliness and sterilization of reusable equipment.
- Drive vulnerable adults to their doctor appointments and make sure they are back to the facility safely.
Administrative Coordinator 3- HIT
Louisiana State Penitentiary
Angola, LA
02.2019 - 05.2021
- Monitored and directed incoming mail and prepared outgoing mail.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Filed confidential offender information in their medical charts manually.
- Pulled and prepared medical charts for doctor appointments or information that was requested.
- Data entry, answered and responded to phone calls, emails, faxes, and other health information related duties.
Administrative Coordinator 4- Mental Health
Louisiana State Penitentiary
Angola, LA
09.2018 - 02.2019
- Assist a social worker in his everyday activities with scheduling appointments.
- Make schedules for Anger Management Group, Sex Offender Groups, and Substance Abuse Group.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Let offenders know about appointments or any questions if asked.
- Answer and respond to phone calls, emails, and faxes.
- Enter data in various computer systems.
- Assist with office supply orders and PO's.
Meat Packer
Sanderson Farms Processing Plant
Summit, MS
04.2018 - 09.2018
- Sanitized surfaces to maintain cleanliness of food service area.
- Unpacked fresh, cured, [Type] meat and poultry from delivery trucks.
- Expedited order fulfillment by accurately following customer specifications for cuts, weights, and packaging requirements.
- Enhanced production efficiency by consistently maintaining a clean and organized work area.
- Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
- Supported team members in their tasks when needed, fostering a collaborative work environment that prioritized efficient operations.
- Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
Administrative Assistant- Maintenance
Louisiana State Penitentiary
Angola, LA
08.2014 - 08.2017
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Managed department budgets and generated financial reports for management review.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Registered Behavior Technician
Relias Academy
01.2029
High School Diploma -
Amite County High School
Liberty, MS05.2013
Skills
- Report Preparation
- HCFA Common Procedure Co
- Professional Communication
- Microsoft Excel
- Document retrieval
- Clear Communication
- Spreadsheet development
- Mail handling
- Legal administrative support
- Travel administration
- Website Updating
- Report Analysis
- Administrative Support
- Information Security
- Data Entry
- HIPAA
- Medical Records
- Medical Terminology
- Microsoft Office
- Driving Skills
- Sales
- Customer Service
- Clerical Experience
- Applied Behavior Analysis
- Autism Experience
- Project Leadership
- Pharmacy Technician Certification
- Conflict Resolution
- Self-Motivated
- Extremely Organized
- Fast Worker
- Hard Worker
- Supporting Quality of Life for Individuals with IDD
- Stimulus Control
- Session Delivery
- Professionalism and Ethics for RBT's
- Maintaining the BACB Requirement of RBT's
- Maintaining Client Dignity Through the Behavior Change Process
- Introduction to Applied Behavior Analysis
- Increasing Behavior
- Shaping and Training
- Imitation and Joint Attention
- Guidelines for Effective Documentation
- Functional Assessment and Behavior Intervention Plans
- Discrete Trial Instruction- Introduction
- Discrete Trial Instruction- Implementation
- Decreasing Behavior
- Data Collection, Behavior, and Decisions
- Communications with Families and Professional Boundaries
- Behavioral Challenges of Autism
- Abuse and Neglect of Individuals with I/DD
- Teaching Expressive Language
- Teaching Receptive Language Skills
- Token Econimics
- Working with Families of Individuals with Autism
Timeline
Mental Health Administrative Assistant
VitalCore Health Strategies
08.2022 - Current
Program Specialist- Mental Health
Southwest MS Mental Health Complex
04.2022 - 08.2022
Administrative Assistant
Eastern Louisiana Mental Health System
05.2021 - 04.2022
Central Supply/Transportation
GlenBurney Nursing Home
08.2020 - 05.2021
Administrative Coordinator 3- HIT
Louisiana State Penitentiary
02.2019 - 05.2021
Administrative Coordinator 4- Mental Health
Louisiana State Penitentiary
09.2018 - 02.2019
Meat Packer
Sanderson Farms Processing Plant
04.2018 - 09.2018
Administrative Assistant- Maintenance
Louisiana State Penitentiary
08.2014 - 08.2017
Registered Behavior Technician
Relias Academy
High School Diploma -
Amite County High School