Hannah Shaffer
Ingalls,Indiana
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Mental Health Administrative Assistant
Indiana Health Group
Carmel, USA
06.2022 - Current
- Coordinated schedules and appointments for clinicians, ensuring timely patient care.
- Directed calls to enhance communication flow between patients and clinicians.
- Delivered administrative support, promoting collaboration and efficiency within the team.
- Creating welcoming environments for patients while maintaining confidentiality.
Success Coach
Bepko Learning Center IUPUI
Indianapolis, USA
08.2021 - 06.2022
- Supported high-risk students in navigating academic and personal challenges, enhancing their resilience and goal-setting abilities through personalized guidance and empathy.
- Conducted weekly sessions to address personal challenges and promote student growth.
- Facilitated workshops on study techniques and test preparation, enhancing students' academic performance.
- Built rapport with students through active listening and empathy, fostering a supportive learning environment.
Sales Associate
Goodwill
Fishers, USA
06.2019 - 08.2021
- Operated register for customer transactions, maintained product stock, and ensured store presentation and cleanliness for optimal customer experience.
- Maintained a tidy, organized environment to enhance client experience.
- Operated register during customer transactions, maintained product stock, and overall ensured the store was presentable and clean for customers.
- Sustained a neat and orderly environment to boost client satisfaction.
Testing Proctor
Testing Center IUPUI
Indianapolis, USA
08.2020 - 11.2020
- Facilitated communication and organization for students and proctors, enhancing testing process efficiency.
- Secured testing materials and environments to maintain integrity and compliance with established guidelines.
- Oversaw security of testing materials and environments, maintaining compliance with testing protocols.
Elementary School Tutor
East Elementary School
Pendleton, USA
08.2018 - 05.2019
- Tutored multiple students in subjects and coached study skills, enhancing retention and task completion.
- Removed learning obstacles by adapting instruction and reinforcing memory techniques, facilitating better understanding.
- Fostered a positive learning environment by recognizing achievements, motivating students towards continued progress.
- Created a positive learning environment, recognizing achievements to motivate continued progress.
Education
Bachelor of Science - Psychology, Sociology
Indiana University-Purdue University Indianapolis (IUPUI)
IN12-2022
Skills
- Attention to detail
- Dependability and reliability
- Time management
- Communication skills
- Active listening
- Leadership skills
- Data analysis
- Critical thinking
Timeline
Mental Health Administrative Assistant
Indiana Health Group
06.2022 - Current
Success Coach
Bepko Learning Center IUPUI
08.2021 - 06.2022
Testing Proctor
Testing Center IUPUI
08.2020 - 11.2020
Sales Associate
Goodwill
06.2019 - 08.2021
Elementary School Tutor
East Elementary School
08.2018 - 05.2019
Bachelor of Science - Psychology, Sociology
Indiana University-Purdue University Indianapolis (IUPUI)