Vielka Dunn
Kannapolis,NC
Summary
Clerical associate with 24 years of extensive expertise in customer service, bilingual Communication ,and office management. Proficient in adobe acrobat , google docs ,and efficient workflow.Demonstrates strong supervisory skills and commitment to enhancing team productivity and client satisfaction.
Overview
25
25
years of professional experience
Work History
Warehouse Worker
Dnp
08.2024 - Current
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Oversaw packing and shipping processes, ensuring timely dispatch of orders.
- Trained new employees on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Collaborated with team members to achieve daily operational goals and maintain high productivity levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Cashier (Sales and Related)
Wal-Mart Stores, Inc.
07.2020 - 11.2023
- Calculate total payments received during a time period, and reconcile this with total sales.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Compute and record totals of transactions.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Receptionist
InStyle.com Inc
10.2019 - 10.2020
- File and maintain records.
- Schedule appointments and maintain and update appointment calendars.
- Receive payment and record receipts for services.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Hear and resolve complaints from customers or the public.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
Contract office cleaner
InStyle.com Inc
01.2017 - 10.2019
- Cleaned large offices, dusted, vacuumed, mopped.
- Wash dishes, cleaned break rooms, cleaned the refrigerators.
Deli associate
Wal-Mart Stores, Inc.
12.2016 - 03.2017
- Cooked the food, served the hot foods, Put the rotisserie chicken out, Cut the deli meat and cheeses.
Customer Service Associate (Sales and Related)
Wal-Mart Stores, Inc.
09.2015 - 09.2016
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Wiring money for customers, did exchanges and returns.bill payments, lay a ways and translated.
Server
Golden Corral Corporation
07.2014 - 07.2014
- Cleaned tables, served customers with condiments and drinks, took all dirty dishes to the kitchen.
Housekeeper
Ameritus
02.2013 - 06.2014
- Cleaned rooms to customers satisfaction and did customer service and translation.
Server
Golden Corral Corporation
04.2006 - 05.2013
- Cleaned tables, Put condiments on tables for customers, and served drinks. Did a lot of customer service work.
Insurance Sales Agent
Georgia Premier Insurance Agency
01.2003 - 07.2005
- Sold car insurance, Mabaged the office, receptionist, Customer service, translator.
Receptionist/Dental assistant
Economy Dental
03.2000 - 08.2002
- Did receptionist work and assisted the Dentist with tools.
Education
High School - Management
Jordan Vocational High School
Columbus Ga01.1992
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Attention to detail
- Sorting and labeling
- Material handling
- Team collaboration
- Data entry
Languages
Spanish
Native or Bilingual
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteTimeline
Warehouse Worker
Dnp
08.2024 - Current
Cashier (Sales and Related)
Wal-Mart Stores, Inc.
07.2020 - 11.2023
Receptionist
InStyle.com Inc
10.2019 - 10.2020
Contract office cleaner
InStyle.com Inc
01.2017 - 10.2019
Deli associate
Wal-Mart Stores, Inc.
12.2016 - 03.2017
Customer Service Associate (Sales and Related)
Wal-Mart Stores, Inc.
09.2015 - 09.2016
Server
Golden Corral Corporation
07.2014 - 07.2014
Housekeeper
Ameritus
02.2013 - 06.2014
Server
Golden Corral Corporation
04.2006 - 05.2013
Insurance Sales Agent
Georgia Premier Insurance Agency
01.2003 - 07.2005
Receptionist/Dental assistant
Economy Dental
03.2000 - 08.2002
High School - Management
Jordan Vocational High School
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