Viencent Picciolli
Houston,Texas
Summary
Experienced with multi-unit management and operational oversight. Utilizes strategic planning and team leadership to drive improvements and achieve results. Strong understanding of collaboration and adaptability in fast-paced settings. Brings a wealth of leadership and customer service experience from the hospitality industry. Showcasing strong time management, marketing and saales skills.
Overview
27
27
years of professional experience
Work History
Owner and Private Chef
Balanced Life Meals Prep
03.2018 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Multi Unit Director of Operations
Post Oak Grill, Galleria and Downtown
05.2019 - 03.2023
- Improved customer satisfaction levels by overseeing quality assurance initiatives and addressing feedback promptly.
Multi Unit F&B Director
VillaSport Athletic Club and Spa
03.2018 - 05.2019
Multi Unit Director of Operations
Post Oak Grill, Galleria and Downtown
04.2014 - 03.2018
Server & Bartender
Hotel Zaza Houston
06.2010 - 10.2014
General Manager of Food Service
Post Oak Grill, Galleria
12.2008 - 05.2010
General Manager
The Mansion at Judge's Hill Restaurant, Inc.
10.2006 - 12.2008
Maitre's, Head Waiter, and Bartender
L'Auberge Casino Resort Lake Charles
10.2004 - 10.2008
Maitre's, Captain, and Bartender
Brennan's Restaurant in Houston
01.1998 - 10.2004
Education
NASM CPT/CES & Nutrition - Health And Physical Fitness
National Personal Training Institute
Houston, TX09-2012
No Degree - Business Management
North Harris Community College
Houston, TX08-1998
High School Diploma -
Eisenhower High School
Houston, TX06-1994
Skills
- Small business operations
- Relationship building
- Customer relations
- Operations management
- Marketing
- Employee development
- Strategic planning
- Sales strategy development
- Profit and loss
- Social media control
- Multitasking Abilities
Languages
Vietnamese
Native or Bilingual
Spanish
Limited Working
Timeline
Multi Unit Director of Operations
Post Oak Grill, Galleria and Downtown
05.2019 - 03.2023
Owner and Private Chef
Balanced Life Meals Prep
03.2018 - Current
Multi Unit F&B Director
VillaSport Athletic Club and Spa
03.2018 - 05.2019
Multi Unit Director of Operations
Post Oak Grill, Galleria and Downtown
04.2014 - 03.2018
Server & Bartender
Hotel Zaza Houston
06.2010 - 10.2014
General Manager of Food Service
Post Oak Grill, Galleria
12.2008 - 05.2010
General Manager
The Mansion at Judge's Hill Restaurant, Inc.
10.2006 - 12.2008
Maitre's, Head Waiter, and Bartender
L'Auberge Casino Resort Lake Charles
10.2004 - 10.2008
Maitre's, Captain, and Bartender
Brennan's Restaurant in Houston
01.1998 - 10.2004
NASM CPT/CES & Nutrition - Health And Physical Fitness
National Personal Training Institute
No Degree - Business Management
North Harris Community College
High School Diploma -
Eisenhower High School
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