Vienne Fowler
Oregon City,OR
Summary
Dynamic leader with a proven track record. Enhances customer satisfaction and streamlining operations. Expert in inventory management and staff training, and excels in multitasking and fostering customer relations. Always striving to not only enhance my knowledge but the growth and future success of companies that I work with.
Overview
5
5
years of professional experience
Work History
Store Manager
Happy Hut
03.2023 - 02.2025
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed day-to-day tasks to uphold the standards of store cleanliness, inventory levels, and organization.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Facilitated procurement processes by maintaining direct engagement with vendors and aligning supplies for business needs.
- Inspected and verified incoming shipments for defects and accuracy.
- Managed inventory processes to ensure optimal stock levels.
- Managed document handling practices to maintain compliance with OHD requirements.
- Coordinated schedules, workflows, and shift staffing to align with operational demands
- Worked closely with team on various marketing projects to enhance sales growth.
- Mentored and trained new team members to maximize performance and retention.
Retail Sales Associate
Oodles Worldwide
09.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed key to securely lock doors at opening and closing time.
- Performed accurate balancing of tills to maintain precise financial records.
- Organized displays periodically to boost customer engagement and sales.
- Restocked store with necessary products on a daily basis.
- Reviewed computer systems to oversee updates of product inserts and pricing changes.
- Operated computer systems for efficient labeling of products with price stickers.
- Managed and verified shipments for errors.
- Managed and organized shipment invoices.
Life Skills Assistant For Special Needs Students
McMinnville School District Summer School Program
06.2022 - 09.2022
- Greeted students in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Collaborated individually with students facing disabilities.
- Supported students in achieving success across subjects like mathematics, reading, writing, science, and art projects.
- Tracked student performance and demeanor, highlighting areas needing attention.
- Prepped meals for students based on preferences and allergies.
- Escorted students to various classrooms regularly.
- Monitored and engaged with students during physical activities.
Shift Lead Supervisor
Sandwich Express
05.2020 - 09.2022
- Delivered high-quality customer care to enhance satisfaction and loyalty.
- Oversaw cash flow operations to maintain balance consistency.
- Crafted meals based on predefined recipes and client specifications.
- Addressed complaints swiftly to maintain positive client experiences.
- Executed tasks involving the operation of commercial-grade cooking devices.
- Ensured compliance with OHD standards in storage and preparation.
- Delegated duties across staff for operational efficiency.
- Trained new team members in register operation, customer service, and kitchen procedures.
- Supervised kitchen operations and activities to drive productivity and efficiency.
Education
High School Diploma -
McMinnville High School
McMinnville, OR06.2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Staff training and management
- Inventory management
- Food safety and preparation
Timeline
Store Manager
Happy Hut
03.2023 - 02.2025
Retail Sales Associate
Oodles Worldwide
09.2022 - 03.2023
Life Skills Assistant For Special Needs Students
McMinnville School District Summer School Program
06.2022 - 09.2022
Shift Lead Supervisor
Sandwich Express
05.2020 - 09.2022
High School Diploma -
McMinnville High School