Experience delivering customer service and administrative excellence, including support and public interaction. Excels in quality of work, data entry and rapid learning.
Overview
3
3
years of professional experience
Work History
Technician
Hyundai
12.2024 - Current
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Tested vehicle components and systems to identify issues.
Maintained accurate records of time and materials required to perform repairs and service.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Technician
Akins Ford
03.2023 - 10.2024
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Tested vehicle components and systems to identify issues.
Maintained accurate records of time and materials required to perform repairs and service.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on vehicles.
Shift Supervisor
Supershine Carwash
03.2022 - 02.2023
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Responded to and resolved customer questions and concerns.
Trained new employees and delegated daily tasks and responsibilities.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.