Viet Phan
North Las Vegas,NV
Overview
4
4
years of professional experience
Work History
Service Associate
EOS Fitness
North Las Vegas, NV
04.2023 - Current
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Enhanced client self-service capabilities by guiding them on various transaction methods.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Student Intern
Real Talk Youth Impact Program
Las Vegas, NV
06.2024 - 08.2024
- Ensured company's data remained up-to-date and easily accessible through document management techniques.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
Fitness Attendant
Student Recreation and Wellness Center
Las Vegas, NV
09.2022 - 01.2023
- Monitored supplies and reported low stock for reordering.
- Communicated effectively with staff regarding scheduling changes or needs.
- Provided assistance with equipment usage and operation.
Busser
Distract One Kitchen & Bar
Las Vegas, NV
06.2021 - 10.2021
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided assistance to other bussers or waitstaff when needed.
Education
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas
4505 S Maryland Pkwy, Las Vegas, NV 8915412-2024
Skills
- Computer skills
- Technical support
- Records management
- Reporting and documentation
- Data entry
Timeline
Student Intern
Real Talk Youth Impact Program
06.2024 - 08.2024
Service Associate
EOS Fitness
04.2023 - Current
Fitness Attendant
Student Recreation and Wellness Center
09.2022 - 01.2023
Busser
Distract One Kitchen & Bar
06.2021 - 10.2021
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas