Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vignola Pemba

Charlotte,NC

Summary

Diligent and enthusiastic Entry-Level Graphic Art with excellent project design abilities and innovative creative thinking. Able to multitask with end result of bringing many graphic art projects to completion with accuracy, efficiency, and consistently meeting deadlines.

Exceptionally gifted Dressmaker with more than fifteen years’ experience in designing, making, altering, repairing, and fitting garments. Highly creative and detail-oriented fashion designer with over Twelve years of experience designing and developing women's apparel for high-end fashion.

Highly motivated and customer-oriented Sales Cashier with experience in maintaining excellent customer service standards, handling cash register operations, and safeguarding company assets. Possesses excellent verbal and written communication skills, good math skills, and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Flex Delivery Driver

AMAZON
01.2022 - Current

Reserve a block to my phone using Amazon flex App.

Using my own vehicle to pick up package from an Amazon delivery station.

Loads products to my Vehicle and delivering packages directly to customers on predetermined routes.

Return to a station any non deliver or damage packages.

Delivery blocks are typically 3-6 hours and 2-4 hours for. Store Orders:


Warehouse Team Member

AMAZON
07.2020 - 03.2021

Handles customer orders in an online environment. gathering the products a customer has ordered, packaging the order appropriately, and shipping or providing the order to the customer at the time of pickup.

Taylor

DRESS AFRICA STORE
03.2020 - 09.2022
  • Designing and creating clothes from scratch for a customer, such as suits, jackets, blazers, pants and more
  • Fixing clothes that have been damaged or ripped
  • Altering clothes to fit better, including making garments shorter, longer, tighter or looser
  • Ironing and steaming clothes that are finished and ready to be picked up by customers
  • Responsible for constructing, altering, repairing, or modifying garments for customers based on their specifications, needs, and preferences.
  • Take customers' measurements, assist in fabric selection, and arrange fittings to determine whether additional adjustments are needed.

Seamstresses/Taylor

MOORE CLOTHING STORE
01.2019 - 01.2020
  • Accurately measuring customers using tape measures to ensure proper fit of garments.
  • Ensuring that sewing machines and other equipment are in good working order.
  • Altering or repairing customers' garments and other articles, which includes hemming, mending, lengthening, as well as taking in and letting out seams.
  • Fitting garments on customers to determine how the alterations should be done.
  • Constructing garments and other articles according to customers’ specifications and preferences.
  • Labeling customers' garments and articles and recording the alterations required.
  • Communicating with customers to determine their specifications, needs, and preferences.
  • Using irons and pressing machines to erase the creases on garments and other articles.

Warehouse Worker

CTDI
05.2019 - 01.2020
  • Verifies and keeps records on all incoming and outgoing shipments and prepares items for shipment.
  • Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
  • Unpacks, examines, and routes incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Receives and processes all defective parts returned for replacement or credit.
  • Maintains inventory of shipping materials and supplies.
  • Operates lift trucks or hand trucks to convey, move or hoist materials to proper departments or areas.
  • Performs all computer functions necessary to track various aspects of goods.
  • Reports defective materials or questionable conditions to the department supervisor.
  • Responsible for keeping an adequate supply of shipping materials on hand at all times.
  • Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
  • Other duties as assigned.

Housekeeper

LANDMARK HOTEL
12.2018 - 05.2019
  • Understand the company’s policy on work shifts, guest’s possessions and privacy issues
  • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
  • Report and return any guest properties found in the rooms while rendering service
  • Report cases of property damage in commercial spaces to supervisor
  • Work with a team of housekeepers on each shift
  • Clean, disinfect and store all equipment at the end of the shift
  • Maintain a positive relationship with employees and guests
  • Monitor and report on the inventory of cleaning supplies
  • Respond to calls for housekeeping problems, such as spills and broken glass
  • Collect and remove trash and debris
  • Assist with laundry management, including washing, drying, ironing and sorting linen
  • Report, turn in and log all lost and found items
  • Clean upholstered furniture
  • Perform detailed deep cleans when required

Customer Service Representative & Cashier

MONISHOP
04.2013 - 12.2018
  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions

Education

Associate of Arts - Visual Communication/Graphic Art

Académie Des Beaux-Arts(Fine Art Academy)
DR CONGO KINSHASA
07.2015

High School Diploma -

Lycée Kasangulu
DR Congo Kinshasa
07.2012

Skills

    Computer skills

    MS Office (Word, Excel, and Power point)

    Photography

    Photoshop

    Social media

    Layout

    Project management, Critical thinking & Decision-making

    Marketing, Organization & Presentation

    Teamwork, Adaptability & Active listening

    Excellent Communication & Customer Service

    Creativity, Problem solving & Attention to detail

    Flexibility & Time Management Skills

    Machine Sewing & Hand Sewing Skills

    Fashion Illustrating and Design Skills

    Garment Alterations, Construction, Repairing & Fitting,

    Creativity, Color and Creating patterns

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Flex Delivery Driver

AMAZON
01.2022 - Current

Warehouse Team Member

AMAZON
07.2020 - 03.2021

Taylor

DRESS AFRICA STORE
03.2020 - 09.2022

Warehouse Worker

CTDI
05.2019 - 01.2020

Seamstresses/Taylor

MOORE CLOTHING STORE
01.2019 - 01.2020

Housekeeper

LANDMARK HOTEL
12.2018 - 05.2019

Customer Service Representative & Cashier

MONISHOP
04.2013 - 12.2018

Associate of Arts - Visual Communication/Graphic Art

Académie Des Beaux-Arts(Fine Art Academy)

High School Diploma -

Lycée Kasangulu
Vignola Pemba