Vijay Aragam Jayaram

• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Led the onboarding and implementation of Launch Darkly tool to help with feature flagging. This helped our developers reduce their time working on unnecessary code.
• Collaborate with Enterprise Architecture (EA) team to standardize design and reduce technical debt.
• Established an incident management process, enhancing production support accuracy by 95%.
• Achieved SAFe certification.

Skills: People Management | SAFe Agile | Technical Leadership | Cloud | SDLC | OOP | AWS

• Managed the EDI team of 8 members, Java team of 4 and Adobe CMS team of 4. Solutioning team of 3 and A team of mobile app developers to successfully release mobile apps that helps in improving customer satisfaction, retention and lead generation.
• Responsible for Customer Experience Solutioning across Kennametal digital platforms
• Let multiple major high profile projects to success
• Improved site user experience and ecommerce features which resulted in a 30% increase of online sales.
• Handled multiple major projects at the same time.
• Worked on site design and documenting the requirements for the developers.
• Worked on SOLR Search management including updates to search, addition of new fields to search results, Search optimization, boost rules and indexing.
• Acted as business partner for updates to the customer facing websites.
• Been product owner of all the customer facing websites.
• Worked on developing and maintaining Kennametal eCommerce sites.

Environment : Java, Adobe AEM, MS Xamarin, SAP, MS Dynamics, MS Azure, Azure API Management, SOA

• Worked with US Steel as a consultant from Software Specialists.
• Designed and developed various UI applications.
• Have been responsible to lead the effort of designing and developing UI's for the team.
• Performed troubleshooting, diagnostics and analysis to uncover root malfunctions.
• Recognized as subject matter expert for all User Interface applications.
• Developed SOAP Web services to serve a remote system
• Designed and Developed common components such as AdvancedFilter, Internationalization module and Security Module.
• Involved in promoting Icefaces and the developed common components to other departments within the organization.
• Designed and Developed automated deployments application called ReleaseNotesUI. The project is now online and helps the team with deployments and maintains the Audit on all the deployments which went through.

Environment: JAVA 5, J2EE, WebServices, ANT, RAD 7.0, IceFaces 1.8.2, Spring, Hibernate, XML, Log4j, CLearcase/ClearQuest, Websphere Application Server 6.1.

• Worked with Clients like Vocollect, US Steel and Thomson Reuters Scientific.
• Participated in requirements gathering and design development meetings.
• Developed robust Java code for web applications.
• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
• Performed troubleshooting, diagnostics and analysis to uncover root malfunctions.
• Reviewed code and debugged errors to improve performance.
• Migrated applications from JSF framework to Websphere Portal
• Highlight project at US Steel - Transportation Management System (TMS) - To monitor the gate in and gate out of rails and trucks which carry the shipments.
• Highlight Project at Vocollect - Voicelink 2.0 - Administrator screens to manage the handheld device manufactured by Vocollect.

Environment: JAVA, SOAP WebServices, Tomcat, Eclipse, CXF, JAX-WS, Websphere Portal 6.1, Websphere Application Server 6.0 etc.

• Identified and selected to be part of the Infrastructure Development team.
• Job role involves Third level / final point of escalation of all technical issues.
• Simulate scenarios in the test lab and provide appropriate solutions.
• Update solutions database.
• Remote SMS installation of applications.
• Involved in internal and external audits.
• Packaging and scripting applications using Visual Basic Script within the KPMG environment.
• Job role involved frequent liaison with the IT Operations team based in Watford, England.
• Job role involves training subject matter experts with new and unfamiliar technical issues.
• Managing the Active Directory user groups and infrastructure team.

• Involved in remote troubleshooting of desktop applications for the users of 4 GE Businesses.
• Identified as a SPOC (Single Point of Contact) for the GE Corporate Research and Development.
• Involved in attending weekly calls with the clients and getting the latest updates for the team.
• Produce monthly and weekly reports on case analysis and produce reports on each engineer performance basis.
• Job role involved frequent liaison with the IT Operations team based in Niskayuna, New York.
• Responsible for analyzing root cause analysis on escalated cases and priority based cases.