Vijay Narabut
Pittsburg
Summary
Results-driven client relationship and sales professional with a proven track record of driving business growth through strategic client engagement and consultative solutions. Expertise in building trust with stakeholders, identifying customer needs, and delivering tailored strategies that enhance retention and boost revenue. Recognized for thriving in fast-paced, high-pressure environments while maintaining a strong focus on compliance, service excellence, and long-term relationship development. Committed to creating meaningful client experiences that translate into measurable business success. Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue. Strong understanding of sales techniques, customer needs analysis, and effective negotiation strategies.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Verizon Wireless
01.2025 - Current
- Drove sales growth in retail and business sectors to enhance and strengthen Verizon network through a commitment to innovative technology and superior customer service.
- Engaged in consultative discussions with individual and business customers to identify needs, utilizing strategic inquiries to establish trust and provide customized technology and connectivity solutions.
- Delivered product insights and comprehensive solutions for consumer and business accounts, driving sales through confident and customer-centric communication.
- Expanded customer base through outbound calls, text outreach, and community engagement at Verizon-sponsored events while continuously developing expertise through ongoing training in sales, merchandising, inventory, and operational functions.
Financial Professional
New York Life
02.2023 - 01.2025
- Developed strong client connections and provided personalized investment recommendations to support financial education and client satisfaction.
- Collaborated with management to design and implement sales strategies aimed at elevating customer service standards.
- Conducted comprehensive evaluations of potential clients to ensure regulatory compliance under high-pressure conditions.
- Utilized marketing and social media tools to drive client acquisition and deliver tailored financial plans.
Sales Representative
Wyndham Destinations
01.2022 - 08.2022
- Enhanced client satisfaction by promptly addressing concerns and delivering exceptional service, leading to increased repeat business and referrals.
- Generated additional sales opportunities through effective upselling and cross-selling techniques, aligning product specifications with customer needs.
- Built strong client relationships by providing attentive service and emphasizing personalized solutions, boosting overall customer loyalty.
Employment Program Representative
Employment Development Department
06.2021 - 01.2022
- Conducted Unemployment Insurance (UI) eligibility interviews to assess and determine eligibility for UI benefits.
- Applied and interpreted laws, regulations, and policies to ensure accurate and fair decision-making in accordance with established guidelines.
- Consistently used legal precedent and policy to inform decisions and provide clear, consistent judgments in individual cases.
Assistant Store Manager
Sprint
05.2016 - 02.2020
- Resolved customer escalations efficiently and professionally, strengthening customer relationships and improving overall satisfaction and retention.
- Supervised and motivated a high-performing sales team in a fast-paced environment through proactive communication, coaching, and performance feedback.
- Supported recruitment, onboarding, training, and mentoring of new team members, improving ramp-up time and operational efficiency.
- Fostered a culture of continuous professional development and accountability, driving consistent team performance and sales results.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ02.2021
Skills
- Strategic client collaboration
- Business development expertise
- Evidence-based decision making
- Strategic issue management
LANGUAGES
Punjabi
Timeline
Sales Specialist
Verizon Wireless
01.2025 - Current
Financial Professional
New York Life
02.2023 - 01.2025
Sales Representative
Wyndham Destinations
01.2022 - 08.2022
Employment Program Representative
Employment Development Department
06.2021 - 01.2022
Assistant Store Manager
Sprint
05.2016 - 02.2020
Bachelor of Science - Business Administration
University of Phoenix