VIJAY NUKALA

PROFESSIONAL SUMMARY 11.6 years of IT professional Experience in Support, Maintenance, Design and Development of DOTNET Web Applications as a Lead across multiple functional domains such as Health Care, Life Sciences & Manufacturing, BFS. Proficient in Business Analysis, Process Re-engineering, Process Management, Audit & Quality control. Extensive experience in roles such as Project management and Lead with knowledge to the full Software Development Life Cycle (SDLC) methodologies, frame works and processes. Experienced in managing requirements from project inception through release. Exceptional analysis skills with an ability to translate business user concepts and ideas into comprehensive business requirements. Lead and managed a team of professionals responsible for maintenance activity and Implementation. Adept in coordinating with clients & interfacing with them to understand their requirements & provide customized services. An out-of-the box thinker with exceptional communication Experienced Computer Systems Analyst skilled in assessing, designing, and implementing computer systems to boost efficiency and productivity. Proficient in analyzing user needs, resolving issues, and suggesting enhancements to optimize system performance. Adept collaborator, aligning technology solutions with business objectives. Committed to staying abreast of emerging technologies and industry standards to provide innovative solutions that align with organizational goals.

ITIL Certification.

Certified Agile Leader.

Manager as a Coach/Mentor

CIO Dashboard, 486 Days, CIO Dashboard Consists of Data Related to Few Modules in the Form of Metrics. These metrics shows how the contacts are being handled as Available by region, Available by technology. It shows the Resolution time taken for each Incident and also Shows Information by Timelines. These Metrics are designed by using Fusion Charts, charts Like Bar, Pie, Multi-stacked Bar charts.

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• Best Employee in 2022