Vijie Tate

Lead Sales & Services Associate (LSSA) at the USPS is a retail window clerk who provides customer service and guidance to other employees. They handle sales transactions, manage inventory, and ensure smooth retail operations, often in the absence of a supervisor. They may also perform administrative tasks, like preparing deposits and maintaining records.

• Operated material handling equipment to efficiently load and unload cargo from transport vehicles.
• Ensured compliance with safety regulations during cargo handling processes to maintain a secure work environment.
• Conducted inventory checks and maintained accurate records of cargo shipments and receipts.
• Collaborated with team members to coordinate logistics for timely delivery of supplies and equipment.

• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Assisted customers with product inquiries, ensuring a positive shopping experience.
• Maintained cleanliness and organization of checkout area to enhance operational efficiency.
• Collaborated with team members to streamline checkout processes during peak hours.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Trained new cashiers on register operations and customer service best practices.
• Resolved customer complaints promptly, fostering customer satisfaction and retention.