VIJU VARGHESE
Billings,MT
Summary
Dynamic professional with a proven track record in office administration and customer service, honed at leading organizations. Excelled in enhancing operational efficiency and customer satisfaction through expert supply management and effective communication. Skilled in Excel and time management, adept at transforming challenges into opportunities for growth.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist/Billing Manager
Kerala Curry House
07.2023 - 02.2024
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected fees, and payments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Organized, maintained and updated information in computer databases.
- Tracked important information in spreadsheets and ran reports or generated graphs using data.
Health Care Assistant
Bangalore Care Takers
08.2022 - 05.2023
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Senior Executive Consultant
Marqland Jaguar- Popular Auto Works
07.2019 - 04.2022
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Produced detailed and relevant reports for use in making business decisions.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Sales Officer
TVS Sundram Motors
01.2010 - 02.2012
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Education
National Apprenticeship Cert Vocational Training - Turner
Ordnance Factory - Ministry of Defence
Mumbai, IndiaDiploma in Automobile Engineering - Automotive Engineering
Kerala Academy of Engineering
Kerala, India07-1996
Skills
- Excellent patient care
- Supply Management
- Customer Service
- Office Administration
- Skilled in Excel, word
- Correspondence drafting
- Scheduling appointments
- Time Management
Hobbies
Tennis, Badminton,Cricket.
Languages
English
Hindi
Malayalam
Marathi
Tamil
Software
Microsoft office
Adobe and photoshop
Managing and arrange emails
Timeline
Front Desk Receptionist/Billing Manager
Kerala Curry House
07.2023 - 02.2024
Health Care Assistant
Bangalore Care Takers
08.2022 - 05.2023
Senior Executive Consultant
Marqland Jaguar- Popular Auto Works
07.2019 - 04.2022
Sales Officer
TVS Sundram Motors
01.2010 - 02.2012
National Apprenticeship Cert Vocational Training - Turner
Ordnance Factory - Ministry of Defence
Diploma in Automobile Engineering - Automotive Engineering
Kerala Academy of Engineering
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