Vikas Verma

• Led acquisition and integration of TutorMe into GoGuardian ecosystem, overseeing diverse team of engineers and QA professionals.
• Managed key projects including rebranding and integrating TutorMe with GoGuardian products through unified SDK-based approach.
• Strategically rebalanced team post-acquisition, focusing on cultural alignment and technical prowess, which involved mentoring culturally fit employees for skill enhancement and performance optimization.
• Implemented effective management strategies, significantly improving team morale and personal growth, contributing to 100% client retention and 50% growth in new business.
• Spearheaded integration of OpenAI technology to enable smart learning solutions, coupled with re-architecting system for higher scalability and efficiency.

• Initiated and executed comprehensive revamp of implant technology stack, rejuvenating engineering department's operational efficiency and innovation
• Transitioned from freelancer-dependent model to robust in-house team of 20 engineering professionals, improving project control and streamlining communication processes
• Managed annual operating budget of $1 million, meticulously allocating resources and ensuring stringent financial control for maximum return on investment
• Implemented efficient resource management strategies, significantly boosting productivity and overall team performance
• Collaborated in securing $1 million funding round from National Science Foundation (NSF), solidifying financial resources for key strategic initiatives
• Directed successful launch of product at San Francisco Sheriff's Office (SFSO), amassing over 900 incarcerated users and 100 administrators. This accomplishment generated yearly annual recurring revenue (ARR) of nearly $1 million, nudging operation towards cash positive status
• Architected and launched in-house proxy engine, strategic tool for real-time monitoring of all tablet activities. Integrated AI-based scanning capabilities into system to swiftly detect and report any suspicious activities, thus bolstering proactive safeguarding of system integrity

Citations:

https://www.nucleos.com/case-studies/san-francisco-sheriffs-office

https://techcrunch.com/2023/11/30/nucleos-puts-secure-tablet-powered-education-in-the-hands-of-inmates/

• Technical Leader at OneSignal, leader in Push Notification and Customer Engagement, delivering over 10 billion notifications daily.
• Integrated 2-way communication with key partners and third-party systems (Amplitude, Twillio Segment, Mixpanel), handling over 10 million requests per day.
• Optimized and refactored high-performance data ingestion systems built in Go for seamless no-code integration of new partners using Rust, Kafka, and Golang.
• Developed and launched major features like web prompts for email/phone as part of WebSDK.
• Worked extensively on front end using React/TypeScript and on API server with Rails/React/TypeScript/Postgres.
• Navigated diverse tech stack, including Ruby/Rails, TypeScript/React, Rust, and Golang, to maintain and enhance notification delivery systems.

• Spearheaded development of cutting-edge Cloud Orchestration product, comparable to DigitalOcean, utilizing advanced cloud technology stacks including Kubernetes (k8s), GCP, AWS, and Azure.
• Engineered backend using Python/Flask and frontend with React/JS/TS, integrating tools like Celery, Stackstorm, and Helm charts for enhanced functionality
• Improved code performance and integrated key services like Slack, SendGrid, and web hooks, along with sophisticated notification engine and robust RBAC policies.
• Implemented rule-based executions for process efficiency.
• Successfully reduced release cycle duration to bi-weekly 'Pay Day Releases' from several months, resulting in 35% backlog reduction.
• Managed cloud-scale container operations with features for auto-scaling, scheduled scaling, and custom rules and notification engine, ensuring high efficiency and adaptability.
• Enabled customers to build and deploy production environments in self-service manner, with strong support for multi-cloud capabilities.

• Sustained engineering lead for SAP Customer Data Cloud
• Short stint in company in sustained engineering department.
• Worked on over 30 Pull Requests in under 3 months
  

• Joined as founding member and second employee to establish engineering team in fast-paced startup setting.
• Led successful launch of several products, with particular focus on two major ones: Connect and Sense.
• Spearheaded strategic overhaul of company’s product line, shifting from traditional monolithic and on-premise solutions to cloud solutions and microservices.
• Transitioned technology stack from Classic ASP and .Net to more modern frameworks like MEAN/MERN stack, integrating advanced databases such as Cosmos DB, MongoDB, and Cassandra.
• Managed large team with over 6 direct and 80 indirect reports, playing crucial role in team's formation and development.
• Achieved more than 5-fold increase in team productivity by streamlining operations and enhancing collaboration between support and engineering divisions.

• Managed advisory support cases and provided developer services for Microsoft Office & Exchange Server.
• Authored and maintained code samples in .Net, C#, ASP.net, PowerShell, VBScripts, and JScript.
• Developed and debugged hotfixes for Microsoft Exchange/Outlook, enhancing product reliability.
• Created EWS Explorer, key tool for Microsoft Exchange Web Services, improving developer experience.
• Skilled in debugging with Windows Debugger, Time Travel Tracing, and IDNA.
• Collaborated with Redmond Program Managers in bug triage and integration of hotfixes into service packs.
• Contributed to release of Exchange 2007, 2010, Outlook 2010, VSTO, and other Office SDKs.

• Developed secure, managed Desktop Shell replacement for Windows 2000/XP, utilizing C++, C#, and VB6 for robustness and compatibility.
• Responsible for creating various Intranet websites, contributing to IT automation and security product development to enhance internal processes and safeguard IT infrastructure.
• Built System Monitoring Application using VB6 and C++, designed to detect unauthorized network activities, thereby bolstering network security and ensuring IT policy compliance.
• Operated independent consulting business in India, managing client projects with focus on software services.
• Extensively used technologies like C++, C#, VB6, SOAP for web services, COM+ for component-based software engineering, and Win32 API for system programming, catering to diverse client needs.