Viki Mai
Hayward,CA
Summary
Accomplished Dog Groomer and Style Advisor with a proven track record at Workindogzz and Saks Fifth Avenue, excelling in guest relations and animal handling expertise. Achieved surpassing sales targets through exceptional rapport-building and multitasking abilities. Skilled in identifying health issues in pets and maximizing sales opportunities, demonstrating a commitment to safety and client satisfaction.
Overview
7
7
years of professional experience
Work History
Dog Groomer
Workindogzz
Hayward, CA
09.2019 - Current
- Bathing, conditioning, and drying pets.
- Trimming pets’ nails, brushing their teeth, and cleaning their ears.
- Grooming and styling pets according to pet owners' instructions or standard grooming styles.
- Identifying pet health issues, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations.
- Ensuring that all pets are safe during the grooming process.
- Routinely cleaning work areas.
- Recommending suitable products to pet owners.
Women's Contemporary Wear Style Advisor
Saks Fifth Avenue
San Francisco, CA
08.2017 - 02.2018
- Consistently demonstrate professional selling behaviors.
- Consistently met and surpassed sales targets.
- Built and expanded client database.
- Acquired in-depth knowledge of available products.
- Maximized sales opportunities through consultative selling, store events and clienteling.
Education
Bachelor of Arts - Fashion Styling
Academy of Art University
San Francisco, CA05-2017
Skills
- Task prioritization
- Guest Relations
- Goal oriented
- Building rapport
- Multi-tasking strength
- Outgoing personality
- Product demonstrations
- Animal handling expertise
- Safety procedures
- Grooming and bathing
Languages
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Dog Groomer
Workindogzz
09.2019 - Current
Women's Contemporary Wear Style Advisor
Saks Fifth Avenue
08.2017 - 02.2018
Bachelor of Arts - Fashion Styling
Academy of Art University
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