Vikki Vickers

Central & South Los Angeles ADRC Program Director

Communities Actively Living Independent & Free - Los Angeles, CA October 2021 to Present

Skills:

• Launched emerging ADRC into the community as fully designated to serve seniors and people with disabilities in the most underserved areas of South Los Angeles.
• Program management and evaluation
• Policy analysis and development
• Grant writing and management
• Data analysis and reporting
• Community engagement and partnerships
• Advocacy at the Federal, State, and County level
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office and Google Suite , Excel, Carelink, CS Suite, HMIS.

Experience:

• Manager of staff responsible for providing information and assistance to older adults, individuals with disabilities, and their caregivers in the Central & South LA region.
• Developed and implemented program policies, procedures, and performance measures
• Conducted program evaluations and prepare reports for internal and external stakeholders
• Wrote grant proposals and manage awards from federal, state, and local funders
• Collaborated with community partners and stakeholders to build and maintain relationships
• Ensured compliance with program regulations and guidelines
• Provided supervision, coaching, and training to staff
• Supported clients in accessing alternate funding sources, such as the Department of Rehabilitation, the Department of Disability, and Cal Aims
• Technologies used: Microsoft Office , Excel, PowerPoint. Carelink, CS Caresuite.

References:
Available upon request.

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Coordinated services with hotel staff, service providers, and community partners
• Monitored client progress and made appropriate referrals as needed
• Maintained accurate records of client interactions and progress
• Technologies used: HMIS, Excel

Building relationships with homeless women: Establishing trust and rapport with homeless women and providing them with emotional support, encouragement, and guidance.

Providing peer support: Helping homeless women to develop coping skills, problem-solving skills, and strategies to overcome challenges faced, such as finding housing, employment, and accessing healthcare.

Advocating for homeless women: Advocating for the needs and rights of homeless women, and help them to navigate the social service system and connect them with resources such as housing, employment, and medical care.
Conducting outreach: Seeking out and engaging with homeless women who may be isolated or hard to reach, and helping them to access services and resources.

Maintaining records: Maintained accurate and up-to-date records of interactions with homeless women, including progress notes, assessments, and service plans.

Collaborated with other service providers: Worked closely with other service providers, such as case managers, healthcare providers, and housing agencies, to ensure that homeless women have access to resources and supports that are needed.

Participated in training and professional development: