Vikkijo Copeland
Wellpinit
Summary
Bookkeeper with strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Experienced working in both accounting-focused and general office settings. Dedicated to conforming with internal policies and standards.
Accurate bookkeeper known for high productivity and efficient task completion. Specialize in financial reporting, data entry, and reconciliation processes. Excel in time management, problem-solving, and organizational skills, ensuring accuracy and reliability in managing financial records.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2025
2025
years of professional experience
Work History
Bookkeeper
Custome tax and business
Spokane
09.2022 - 07.2024
- Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability.
- Resolved billing discrepancies with vendors or customers promptly.
- Ensured accuracy in all accounting entries and records.
- Recorded and reconciled financial data, supporting efficient financial operations.
Laundry Attendant
Laundry land
Spokane
- Ensured that all wash loads are balanced before starting the cycle.
- Removed lint from dryer screens after each load.
- Maintained records of all laundry services provided in logbooks.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Measured correct amount of chemicals required for each load.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Kept work area neat, clean and organized at all times.
- Inspected linen for tears or stains and treated them accordingly.
- Assisted customers with their inquiries regarding laundry services.
Front Desk Agent
Econo Lodge Motel
Spok
- Ensured that all safety regulations were followed according to company standards.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Provided information about hotel amenities, services, and local attractions.
- Maintained cleanliness of lobby area at all times.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Addressed customer needs in a timely manner.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Inputted guest information into computer system accurately and securely.
- Provided excellent customer service while upholding company policies.
- Processed payments accurately and efficiently.
- Assisted with check-in and check-out procedures for guests.
- Answered phones, responded to inquiries, and took messages.
- Resolved customer complaints promptly and courteously.
- Managed cash drawer responsibly throughout shift.
- Verified accuracy of room rates and other charges during check-in process.
- Kept accurate records of guest transactions.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Assisted guests at check-in, providing information on various services within hotel.
- Computed bills, collected payments and made change for guests.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Transmitted and received messages using telephones or telephone switchboards.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Posted incidental charges to ledgers, manually or by using computers.
- Issued room keys and escort instructions to bellhops.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Input and confirmed reservations for guests.
- Answered guest inquiries, recommending shopping, dining or entertainment.
Sales Associate
Renegade Classics
Spok
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Bachelor in Science of Accounting - Accounting
University of Phoenix
Tempe, AZ02-2027
Skills
- Financial reporting
- Tax preparation
- Microsoft Excel
- Account reconciliation
- Customer service
- Analytical thinking
- Attention to detail
- Team collaboration
- Business development
- Accounting and bookkeeping
- General ledger entries
- Accounts payable
- Confidential document control
- Cash flow management
- General ledger maintenance
- Record preparation
- Advanced computer skills
- Bookkeeping
- Accounting
- Data inputting
- MS office expert
- Quickbooks
- Bank statement reconciliation
- Bank reconciliation
- Financial recordkeeping
- Customer relations
- Transaction entry
- Reliability
- Decision-making
- Self motivation
- Journal entries
- Problem solving
- Data entry
- Time management
- Strong teamwork
- Positive and professional
- Professional telephone demeanor
- Microsoft office expertise
- Multi-line telephone operations
- Money handling
- Paperwork processing
Timeline
Bookkeeper
Custome tax and business
09.2022 - 07.2024
Laundry Attendant
Laundry land
Front Desk Agent
Econo Lodge Motel
Sales Associate
Renegade Classics
Bachelor in Science of Accounting - Accounting
University of Phoenix