Summary
Overview
Work History
Education
Skills
Timeline

Vikktoria Gravdal

North Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a Retail Managment position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Hotel Supervisor

Marriot Hotel
06.2018 - 11.2021
  • Provided exceptional service and assistance to guests upon check-in.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Supervised team of 6 front desk agents and helped to resolve issues arising during shifts.
  • Increased customer service ratings through personable service.

Legal Secretary Intern

Stoel Rives
06.2010 - 01.2013
  • Answered and directed calls using multi-line switchboard.
  • Screened telephone calls and forwarded to appropriate departments.
  • Diligently edited legal correspondence for grammar and spelling.
  • Scheduled and made appointments for dozens of attorneys.
  • Filed the latest, say in on court matters, and assisted clients,

Education

Associates - Science Education

Portland Community College, Portland, OR
02.2018

Skills

  • Customer service excellence
  • Employee motivation
  • Team leadership
  • Property management systems

    Quick Books

    Opera

    Microsoft

Timeline

Hotel Supervisor - Marriot Hotel
06.2018 - 11.2021
Legal Secretary Intern - Stoel Rives
06.2010 - 01.2013
Portland Community College - Associates, Science Education

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Vikktoria Gravdal