Viko S. Bennawan

Work History

Amazon

08.2022 - Current

Collaborate with relevant stakeholders l including driver training team, operations, safety, compliance, and learning to manage company initiatives driving utilization to be Top 5 in network
Manage 20 CDL Transportation Trainers from multiple sites in Southern California to ensure program execution, truck and driver compliance, regulatory adherence, risk aversion and continuous improvement of associate experience scoring 100% in Connection.
Oversee execution of driver training utilizing various technologies virtual simulators and in person curriculum being fastest team in Amazon DTT to complete training within 14 days SLA.
Spearhead Labor Planning for Southern California as subject matter expert being able to deep dive metrics and provide solutions taking California's Overtime from 25% to under 3% being compliant to California Labor Laws.
Conducted implementation of multiple pilots in Southern California such as BNSF RAIL, Volvo Electric Day Cab, Orange EV, etc. to establish successful onboarding of new employees by 100%.
Directed training programs and development paths for managers and supervisors.
Researched and obtained relevant course materials for Electric Commercial vehicles to help reduce carbon emissions to net zero by 2040.

Amazon

03.2022 - 08.2022

Coached and mentored Assistant Managers weekly; provided analytical training to improve productivity, site metrics, safety, compliance and continuous improvement taking site from 30TPH to 40TPH week over week.
Managed 200+ headcount responsible for receiving, sorting and shipping packages from Amazon's distribution center while maintaining employee relations and necessary investigations.
Implemented new system to track warehouse inventory, which reduced amount of time it took to locate products by 15%
Designed, developed, and implemented innovative solutions for dramatically improving material flows through warehouse using Lean Principles, resulting in reduction of material handling waste and in-house receiving lead-time resulting in 99% efficiency.

XEROX

08.2018 - 06.2020

Cultivated over 250 new client relationships going B2B and using Salesforce that resulted in company growth of 10% in the Inland Empire.
Discovered and maintain in-depth knowledge of Xerox products, technologies, competitive products, and industry trend being able to sell to C-level/C-suite executives onsite and remotely.
Developed and presented project proposals, cost estimates and budgets, timelines, and schedules with 90% close rate.
Created and fostered positive customer relationships driving return customers from 80% to 95%.
Trained and developed junior account managers for career progression and learning.

Genesis Glass Inc.

11.2016 - 08.2018

Oversaw operations in glazing for custom homes and commercial builds
Responsible for all fleet equipment
Understand and monitor compliance with safety and DOT regulations by streamlining pre-trip and post-trip inspection processes
Conducted 1-on-1 to enhance performance and employee satisfaction
Strengthened full regulatory compliance for worker's compensation program
Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury
Managed performance of 20+ employees with evaluations and periodic meetings.

Enviropros

10.2015 - 11.2016

Trained 20+ Hazmat Technicians with processes and rules for handling HAZWASTE creating safety culture resulted in 0 injuries.
Supervised operations staff and kept employees compliant with company policies and procedures reducing attrition from 6% to 3%.
Developed systems and procedures to improve operational quality and team efficiency which reduced time of task by 99%.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms resulting in 25% cost savings

LA Fitness

01.2014 - 10.2015

Assisted new employees with on-boarding training, ensuring all application forms were filed correctly and that employees understood company health benefits package.
Managed attracting, recruiting, sourcing, and hiring talent via applicant tracking system Full life cycle recruiting for positions ranging from customer service to management.
Coordinated and presented training in sales best practices, customer service, branding and cold calling resulting in over $200,000 new customer revenue.
Supervised operations staff and kept employees compliant with company policies and procedures that passed audits month over month.