Open To Work
Vikram Sundararaman
Oakstreet Health
Naperville,IL
2
Languages
1
Certification
22
years of professional experience
Manager, Population Health Clinical Pharmacy leading Medicare Advantage Stars strategy, CMS, PQA, and HEDIS measure readiness, and executive communication for population health pharmacy programs. Builds and scales adherence interventions, including a modified PQA-MTP coaching model, to improve PDC performance across high-risk cohorts and advance regions toward 4+ Star status. Directs a 14-pharmacist multi-site team across 29 business regions and turns regulatory updates into clear operational action.
Work History
MANAGER, POPULATION HEALTH CLINICAL PHARMACY
3 Years 4 Months- Stars Portfolio Ownership: Maintains full clinical pharmacy Stars portfolio ownership, utilizing cut-point forecasting and trajectory modeling against projected benchmarks to maximize performance across medication safety, Adherence, SUPD, SPC, PolyACH, and COB measures.
- Adherence Metrics & Outcomes: Delivered 9%, 21%, and 22% population PDC improvements among highest-risk cohorts for PDC-DM, PDC-HTN, and PDC-Statin respectively, successfully accelerating regions to 4+ Star performance tiers.
- Communicated technical clinical data, program forecasts, and regulatory updates through high-impact executive dashboards and briefings for internal business partners and clinical leadership.
- Clinical Program Innovation: Conceptualized and scaled a comprehensive Personalized Adherence Coaching (PAC) program using a modified PQA-MTP framework, managing clinical outreach for high-risk cohorts via integrated risk-modeling and workflow tracking.
- People & Team Leadership: Recruited, onboarded, and manages a high-performing, multi-site team of 14 Population Health Clinical Pharmacists across 29 business regions, translating corporate quality mandates into clear, executive workflows. Designed an advanced pharmacy residency rotational experience in partnership with corporate residency programs (CVS-OSH) for 2025 and 2026.
- Operational Accountability: Established KPIs and OKRs utilizing advanced business intelligence tooling and AI-driven data modeling to identify root causes of non-adherence and guide executive recommendations for differentiated services to target populations.
- People & Team Leadership: Recruited, onboarded, and managed a high-performing, multi-site team of 14 Population Health Clinical Pharmacists across 29 business regions, translating corporate quality mandates into clear, executive workflows. Designed an advanced pharmacy residency rotational experience in partnership with corporate residency programs (CVS-OSH) for 2025 and 2026.
- Established KPIs and OKRs with advanced business intelligence tools and AI-driven data modeling to identify root causes of non-adherence, guiding executive recommendations for targeted differentiated services.
- Oakstreet Health, Chicago, IL
SR. POPULATION HEALTH CLINICAL PHARMACIST
1 Year 6 Months- Monitored evolving healthcare policies, marketplace dynamics, and CMS guidance to ensure regulatory compliance and designed evidence-based clinical content and formulary management strategies that support patient outcomes.
- Managed Care Strategy: Monitored evolving healthcare policies, marketplace dynamics, and CMS guidance to maintain strict regulatory compliance and designed evidence-based clinical content and formulary management strategies.
- Collaborated with executive leadership, medical directors, clinic providers, and legal/compliance departments to align clinical strategies with business goals, enhancing compliance with regulatory requirements.
- Participated in clinical audits, quality assurance activities, and performance assessments to improve accuracy and consistency of clinical content, contributing to overall quality improvement initiatives.
- Communication: Developed educational materials, such as drug monographs, clinical summaries, and training materials, to assist internal teams, healthcare providers, and customers in understanding clinical aspects of covered drugs and participating preferred pharmacies.
- Outcomes: Achieved Gold quality (5 stars) for PDC-DM & PDC-Statin and Silver quality (4 stars) for PDC-HTN measures
- Oakstreet Health, Chicago, IL
CLINICAL PHARMACY SITE MANAGER
3 Years 6 Months- Leadership: Directed the development, maintenance and ongoing oversight for clinical, operational, and financial programs and processes for clinic-partnered Value-Based pharmacy programs including compliance in Medicare and Medicaid including CMS Stars, Prior Authorization programs, and Continuous Quality Improvement (CQI).
- Results and Outcomes: Improved Medicare STARS-PDC measures consistently >95% for DM, HTN, and HLD with a clinic prescription and clinic patient penetration rate >50%
- Coached and developed pharmacy staff while fostering partnerships with clinic partners and patients to enhance collaborative care.
- Improved Medicare STARS-PDC measures consistently above 95% for DM, HTN, and HLD, achieving clinic prescription and patient penetration rates exceeding 50%.
- Genoa Healthcare, Hammond, IN
PHARMACY MANAGER, PHARMACIST, PHARMACY INTERN
9 Years 3 Months- Led team of 15 pharmacy staff, fostering collaboration that increased employee satisfaction scores by 30% within one year.
- Innovation: Developed and executed a patient counseling program that improved medication adherence rates by 25%, enhancing overall patient health outcomes.
- Oversaw training and coaching, ensuring professional development and performance management initiatives for pharmacy staff.
- Managed budgets and ensured accurate and prompt filling of prescriptions.
- Walgreens Pharmacy, Chicago, IL
DIRECTOR, TISSUE SERVICES (HTOR)
1 Year 2 Months- Leadership: Directed the Human Tissues for Research (HTOR) project. Led and mentored a cross-functional team of 15+ Biomedical Research Coordinators, fostering a high-performance culture focused on top-quality tissue recovery and utilization. Chaired the Feasibility Review Committee. Evaluated complex biomedical research proposals, aligning tissue availability with scientific requirements to optimize project outcomes.
- Spearheaded implementation of digital records processing and streamlined Corrective and Preventive Actions (CAPA) tracking, ensuring 100% adherence to internal policies and all local, state, and federal regulations through daily operations management. Oversaw investigations of source and customer complaints, executing equipment/process validations to mitigate future risks.
- Established and maintained relationships with OPOs, Tissue Banks, and Eye Banks to secure a steady pipeline of top-quality tissue for research. Drafted and implemented standardized operating procedures defining tissue recovery standards and enhancing operational consistency. Led specialized technical initiatives—such as graft cryopreservation—to maximize tissue utilization and viability for research.
- National Disease Research Interchange, Philadelphia, PA
DEVICE DEVELOPMENT ENGINEER
1 Year- Evaluated mechanical and electro-mechanical materials, components, assemblies, processes, and equipment; conducted feasibility studies to verify capability and functionality of novel artificial renal assist device within quality system environment, actively participating in design control and documentation activities.
- Rena-MED Biologics, Lincoln, RI
- Collaborated with cross-functional teams to streamline development workflows and improve project timelines.
UNITED STATES PATENT EXAMINER
1 Year 1 Month- Assessed patent applications for novelty claims in Technology Center 3700: Mechanical arts, ensuring compliance with patent law and standards.
- U.S. Patent & Trademark Office, Alexandria, VA
- Evaluated patent applications for compliance with legal standards and scientific merit.
- Conducted thorough prior art searches to determine patentability of inventions.
- Drafted detailed office actions outlining rejections and requirements for applicants.
Education
Doctor of Pharmacy, PharmD
Master of Business Administration, MBA
Master of Science - Bioengineering
Skills
Pharmacy operations & management
Medication therapy management (MTM)
Managed care operations & PBM
CMS
PQA
& HEDIS measures
Population health management
Provider engagement & alignment
Value-based care models
Clinical specialty integration
Workflow design & MVP scaling
Executive presence & communications
Quality measure abstraction
Medicare Part D operations
Network pharmacy strategy
Certification
- Illinois Registered Pharmacist - License 051.297013 - 2013 - Present
- Indiana Registered Pharmacist - License 20627572A - 2018 - Present
PRESENTATIONS and AWARDS
PQA Annual Conference Speaker Session - May 2025, Development and Implementation of a Novel Pharmacist-Led MedAdherence Program, Utilizing the PQA Medication Therapy Problem (MTP) Framework, Oak Street Health Co-Lab Program – 1st Place - July 2022, Increasing patient buy-in through an improved After Visit Summary, Pharmacy Quality Alliance (PQA), Community Pharmacy Innovation in Quality (CPIQ) Award - May 2020
Languages
English
Native or Bilingual
Tamil
Limited Working
Timeline
MANAGER, POPULATION HEALTH CLINICAL PHARMACY
Oakstreet Health
04.2023 - CurrentRead More
SR. POPULATION HEALTH CLINICAL PHARMACIST
Oakstreet Health
10.2021 - 04.2023Read More
CLINICAL PHARMACY SITE MANAGER
Genoa Healthcare
04.2018 - 10.2021Read More
PHARMACY MANAGER, PHARMACIST, PHARMACY INTERN
Walgreens Pharmacy
01.2009 - 04.2018Read More
DIRECTOR, TISSUE SERVICES (HTOR)
National Disease Research Interchange
03.2007 - 05.2008Read More
DEVICE DEVELOPMENT ENGINEER
Rena-MED Biologics
11.2005 - 11.2006Read More
UNITED STATES PATENT EXAMINER
U.S. Patent & Trademark Office
10.2004 - 11.2005Read More
University of Pittsburgh
Master of Science from Bioengineering
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SUNY At Buffalo
Master of Business Administration, MBA
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SUNY At Buffalo
Doctor of Pharmacy, PharmD
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