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Experienced professional with a strong background in storage technology-related roles. Proficient in hardware development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.


  Goal-oriented professional with experience in settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.
  Innovative engineer with background in diverse engineering projects, including design optimization and process improvement. Strong analytical skills, adept at problem-solving and implementing efficient solutions to enhance productivity. Proven ability to lead teams towards achieving project goals within deadlines, significantly improving operational efficiency and reducing costs.
  Sharp and talented Development Engineer with several years of product development history. Expert-level knowledge of product prototyping. Experienced in conducting research to identify target markets and trends.
  Innovative Development Engineer with background in developing and improving products for tech-based companies. Strengths include deep understanding of engineering principles, strong problem-solving abilities, and proficiency in CAD software. Experience includes leading product development projects, enhancing existing designs for efficiency, and working collaboratively with cross-functional teams to drive innovation. Previous work has resulted in improved product performance and increased customer satisfaction.
  Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.


As a Senior Systems Development Engineer at Dell Technologies, I leverage my technical and business acumen to drive the development and implementation of in-house Configure Price Quote (CPQ) applications, Order Management systems, and MS SQL Reporting Data Warehouse. With over five years of experience in this role, I have successfully translated requirements and defects into development team backlogs, managed stakeholder expectations, and ensured final UAT testing and approval from business stakeholders. I am also pursuing an MBA at The University of Texas at Dallas, where I expect to graduate in 2026. My academic background in Business Information Systems (ERP), Computer Science, and Business Analytics have equipped me with a strong foundation in both technical and business skills. I am passionate about applying my skills and knowledge to deliver innovative solutions that meet customer and business needs.

Dynamic Serviceability Engineer with proven expertise in integrating serviceability features into product design to improve customer experience, reduce service costs, and enhance product serviceability and supportability. Skilled in collaborating with Product Management, Development, and Global Services throughout the product life cycle to embed serviceability requirements, and ensure early inclusion in PRD phases. Proficient in developing and executing customer-focused test plans for Dell products like Unity, PowerStore, PowerFlex, CloudLink, and iDRAC, as well as connectivity tools like SupportAssist, Secure Connect Gateway, and CloudIQ. Experienced in managing Serviceability Enhancement Requests (SERs), authoring Knowledge Base (KB) articles, optimizing technical documentation, delivering global training, and driving post-release serviceability improvements to enhance field readiness and customer satisfaction.

Vikram Srinivasan

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Senior Systems Development Engineer

Senior Systems Engineer

Senior Systems Engineer

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Senior Systems Development Engineer

Senior Systems Engineer

Senior Systems Engineer

Bachelor of Science - Electronics

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