Viktor Pajtli
Driver, Group Leader
Summary
IT enthusiastic, with Customer Service and 3 years of experience as an IT Help Desk technician.
Seeking Customer Support/Service, Network Engineer, Administrator positions. Ready to help team company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Optical Lab Technician
Fabulous Optical
Jamaica, NY
05.2021 - 09.2021
- Assembled eyeglass frames and lenses
- Cleaned finished lenses and eyeglasses using cloths and solvents.
- Used specialized tools to repair and adjust eyeglasses.
- Prepared, sterilized and maintained ophthalmic instruments and equipment.
Driver, Group Leader
GreenGo Hungary Ltd.
Budapest, Hungary
10.2019 - 05.2021
- Coordinate team members
- Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicate with the management and prioritize daily tasks
- Coordinated efficient routes to avoid delays and optimize schedules.
- Maintenance of the electric car fleet
Project Manager
MegaGO+ Ltd
Budapest, Hungary
10.2018 - 08.2019
- Identified plans and resources required to meet project goals and objectives.
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Maintained vital business function throughout unexpected events and managed disaster recovery.
IT Help Desk Technician
Tarhely.Eu Ltd.
Budapest, Hungary
07.2014 - 12.2017
- Provided Tier 1 IT support to non-technical users.
- Worked with customer service supervisors to resolve customer concerns on daily basis.
- Assisted customers by troubleshooting and resolving technical problems.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
Customer Service Representative
Mobilart Hungary Ltd.
Budapest, Hungary
04.2012 - 12.2014
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers to determine best methods to resolve service and billing issues.
Education
English Language And Literature -
Ability Language School
Melbourne, Australia08.2018
Associate Degree-Network And System Administrator -
Kek-Suli Education Center
Budapest, Hungary05.2014
High School Diploma -
Fodor Jozsef High School - IT
Budapest, Hungary06.2007
Skills
- Technical Support
- OSPF Routing
- IP Address Structure
- Network Configuration
- Network Troubleshooting
- LAN Switching Technologies
Certification
- CCNA 200-301 - April 2023
- CCNP 300-410 - ENARSI in progress
Languages
Hungarian
Native or Bilingual
English
Professional Working
Timeline
Optical Lab Technician
Fabulous Optical
05.2021 - 09.2021
Driver, Group Leader
GreenGo Hungary Ltd.
10.2019 - 05.2021
Project Manager
MegaGO+ Ltd
10.2018 - 08.2019
IT Help Desk Technician
Tarhely.Eu Ltd.
07.2014 - 12.2017
Customer Service Representative
Mobilart Hungary Ltd.
04.2012 - 12.2014
English Language And Literature -
Ability Language School
Associate Degree-Network And System Administrator -
Kek-Suli Education Center
High School Diploma -
Fodor Jozsef High School - IT