Viktoria Thompson
Fort Dodge,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Executive Head Chef
Cattlemen's Steakhouse
Sac City, IA
05.2021 - 05.2022
- Reduced labor costs by optimizing staff schedules according to business demands without compromising service quality.
- Streamlined kitchen operations for increased efficiency and reduced food waste.
- Mentored junior chefs, providing guidance on culinary techniques and professional development.
- Collaborated with the front-of-house team to ensure seamless service and memorable experiences for guests.
- Enhanced guest satisfaction by consistently delivering high-quality, innovative dishes.
- Expanded the restaurant''s recognition and reputation by participating in industry events and competitions.
- Developed seasonal menus that showcased fresh, locally sourced ingredients for an elevated dining experience.
- Implemented successful cross-marketing strategies such as food and wine pairings.
Cook
Tzuco
Chicago, IL
06.2021 - 08.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adapted quickly to changes in production requirements, demonstrating flexibility and a willingness to learn new techniques as needed.
Office Assistant
Münchner Kindl Gastro Service
Munich Germany
08.2008 - 07.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
Dental Lab Technician
Wiesmaier & Wittmann
Munich Germany
02.2013 - 05.2017
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Completed detailed models of patients' mouths to create accurate devices.
- Participated in continuing education courses to stay current with industry trends.
- Implemented digital dentistry techniques, increasing accuracy in dental restorations production process.
- Meticulously inspected final products to ensure adherence to quality standards and dentist specifications.
- Continuously updated knowledge in new materials and technologies, resulting in improved product offerings for clients.
- Established strong communication channels with team members and clients, enhancing collaboration efforts.
Education
Bachelor Of Science - Management Information Systems And Business Analyt
Colorado State University Global Campus
Aurora, CO07.2024
Associate Of Applied Science - Culinary Arts And Hospitality Management
Iowa Central Community College
Fort Dodge, IA03.2021
Diploma - Dental Laboratory Technology
Städt. Berufschule Für Zahntechnik
Munich Germany05.2017
Skills
- Team Management
- Creativity and Innovation
- Staff Training
- Customer Retention
- Workflow Coordination
- Process Improvements
- Cost Management
- Purchasing management
- Forecasting and planning
- Professional Networking
- Performance Assessments
- Customer Service
- Team Leadership
- Team Collaboration
- Creative Thinking
- Decision-Making
- Prioritization and Organization
- Quality Control
- Delegating Work
- Team Training
- Project Management
- Problem and Complaint Resolution
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Cook
Tzuco
06.2021 - 08.2021
Executive Head Chef
Cattlemen's Steakhouse
05.2021 - 05.2022
Dental Lab Technician
Wiesmaier & Wittmann
02.2013 - 05.2017
Office Assistant
Münchner Kindl Gastro Service
08.2008 - 07.2019
Bachelor Of Science - Management Information Systems And Business Analyt
Colorado State University Global Campus
Associate Of Applied Science - Culinary Arts And Hospitality Management
Iowa Central Community College
Diploma - Dental Laboratory Technology
Städt. Berufschule Für Zahntechnik