Viktoryia Miadzvedskaya
Orlando,FL
Summary
As a service and hospitality worker, my priority is to satisfy the needs of guests, answer their questions, help them and make them feel special.
Overview
6
6
years of professional experience
Work History
Server
ANQOR Lounge
07.2022 - Current
- Welcoming and seating guests, taking guest orders
- Order preparation(cooking, making drinks)
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Team Server
Carnival Cruise Lines
06.2017 - 06.2022
- Provide the perfect service experience for restaurant
- Ensure the guest feels important and welcome in the restaurant
- Present menu, answer questions, and make menu recommendations
- Serve guests in an accommodating manner
- Apply positive suggestive sales approach to guide guests
- Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates; table set up
- Assist in keeping the restaurant clean and safe
- Deliver food and beverages to any table as needed
- Coordinate with kitchen staff to deliver accurate food orders
- Built strong relationships with guests through positive attitude and attentive response.
Education
Master of Arts - Managemen
Belarusian National Technical University Managemen
Minsk, Belarus06.2014
Skills
Hospitality
Ability to work in multitasking mode
Caring
Teamwork
Professionalism
Timeline
Server
ANQOR Lounge
07.2022 - Current
Assistant Team Server
Carnival Cruise Lines
06.2017 - 06.2022
Master of Arts - Managemen
Belarusian National Technical University Managemen