Summary
Overview
Work History
Education
Skills
Timeline
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Viktoryia Miadzvedskaya

Orlando,FL

Summary

As a service and hospitality worker, my priority is to satisfy the needs of guests, answer their questions, help them and make them feel special.

Overview

6
6
years of professional experience

Work History

Server

ANQOR Lounge
07.2022 - Current
  • Welcoming and seating guests, taking guest orders
  • Order preparation(cooking, making drinks)
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assistant Team Server

Carnival Cruise Lines
06.2017 - 06.2022
  • Provide the perfect service experience for restaurant
  • Ensure the guest feels important and welcome in the restaurant
  • Present menu, answer questions, and make menu recommendations
  • Serve guests in an accommodating manner
  • Apply positive suggestive sales approach to guide guests
  • Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates; table set up
  • Assist in keeping the restaurant clean and safe
  • Deliver food and beverages to any table as needed
  • Coordinate with kitchen staff to deliver accurate food orders
  • Built strong relationships with guests through positive attitude and attentive response.


Education

Master of Arts - Managemen

Belarusian National Technical University Managemen
Minsk, Belarus
06.2014

Skills

    Hospitality

    Ability to work in multitasking mode

    Caring

    Teamwork

    Professionalism

Timeline

Server

ANQOR Lounge
07.2022 - Current

Assistant Team Server

Carnival Cruise Lines
06.2017 - 06.2022

Master of Arts - Managemen

Belarusian National Technical University Managemen

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Viktoryia Miadzvedskaya