Vilanthes Williams
Montgomery
Summary
Observant correctional officer with years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
26
26
years of professional experience
2010
2010
years of post-secondary education
Work History
Correctional Officer
Franklin Medical Center
Columbus
2024.06 - 2026.02
- Monitored inmate behavior to maintain safety and order within facility.
- Managed inmate records and documentation in accordance with regulations.
- Responded to emergencies, ensuring timely intervention and support for staff and inmates.
- Enforced facility rules and regulations to promote a secure environment.
- Assisted in rehabilitation programs by facilitating inmate participation and engagement.
- Collaborated with medical staff to address inmate health concerns effectively.
- Conducted regular inspections of facilities and equipment for security compliance.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Litigation Support Coordinator
Discover Financial Service
New Albany
2000.02 - 2023.10
- Coordinated support efforts for customers to resolve service-related issues.
- Assisted team in managing customer inquiries through various communication channels.
- Maintained accurate records of customer interactions and support requests.
- Collaborated with departments to streamline processes and improve service delivery.
- Developed training materials for new team members on support protocols.
- Provided information to customers regarding financial products and services available.
- Facilitated meetings to discuss support strategies and improve team collaboration.
- Monitored customer feedback to identify areas for process enhancement.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Developed and maintained relationships with external service providers.
- Acted as an advocate on behalf of clients when appropriate and necessary.
- Maintained accurate records of client interactions and services provided.
- Ensured compliance with all applicable federal, state, local laws and regulations governing human services delivery systems.
Inventory Support Specialist
Discover Financial Services
- Responsible for maintaining various reports and functions as needed. Perform functions with high level of accuracy. maintains and monitors inventory placed with external vendors for collections. Including reconciliation of active inventory, working closures, handling verification of placements and recalls, review accounts for manual movement, statute of limitations, inbound updates, trouble shoot vendor inventory issues/ concerns, handling incoming calls and email.
Education
Diploma - Medical Assistance
Kaplan College
Skills
- Clerical experience
- Customer service
- Quality control
- Account management
- Inventory Control
- Medical terminology
- Medical records
- Weapons training
- Trained in defensive tactics
- Observation
- Restraint techniques
Hobbies
- Reading
- Walking
- Shopping
Timeline
Correctional Officer
Franklin Medical Center
2024.06 - 2026.02
Litigation Support Coordinator
Discover Financial Service
2000.02 - 2023.10
Inventory Support Specialist
Discover Financial Services
Diploma - Medical Assistance
Kaplan College