Vilee Herron
Cleveland,OH
Summary
Highly motivated professional pursuing career opportunities within Amazon, eager to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
1155 Babbitt Ave Euclid Ohio
11.2021 - Current
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Monitored and reported on process performance to verify compliance with established standards.
Learning Trainer
Amazon
1155 Babbitt Ave Euclid Ohio
07.2023 - 08.2024
- Championed a culture of continuous learning, fostering an environment where employees are encouraged to seek out opportunities for personal and professional growth.
- Collaborated with management to develop targeted training programs for improved employee performance.
- Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
- Conducted regular evaluations of training materials, ensuring content relevancy and alignment with industry standards.
Associate
AMAZON FULFILLMENT Center
OH
01.2020 - 11.2021
- It is my responsibility to stow at my LC rate in order to meet productivity standards, visually inspect inventory for damages before stowing, and maintain a safe work environment.
Quality Coach
AMAZON FULFILLMENT CENTER
OH
05.2020 - 08.2021
- Guided AA's in resolving productivity errors through coaching on NME, SIPS, ALS, and PC99
Water Spider/ Process Guide
AMAZON FULFILLMENT CENTER
OH
04.2020 - 08.2021
- Managed assigned floor to ensure smooth operational flow.
- Maintained efficient inventory levels for stowage by associates.
- Assisted underperforming staff to achieve performance targets.
Problem Solver
AMAZON FULFILLMENT CENTER
OH
04.2020 - 07.2021
- Troubleshoot and resolve product problems this includes but is not limited to printing the proper Asin, entering expiration dates, damaging out product and entering HDSC tickets, while resolving these issues in a timely manner, and being proficient at using Problem Solve Applications.
Ambassador
AMAZON FULFILLMENT CENTER
OH
03.2020 - 05.2021
- Work effectively to prevent waste and protect customers experience while taking responsibility for my trainees performance.
- To support and help all associates and show respect because I am the face of the company to new hires.
- Follow standard work while helping to deliver materials to all associates.
Education
High School Diploma -
CLEVELAND HTS HIGH SCHOOL
CLEVELAND, OH01.1999
Skills
- Safety procedures
- Group oversight
- Communication
- Troubleshooting
- Entry-level at Microsoft Programs
- Interpersonal communication
- Fast learning
- Hardworking and goal oriented
Timeline
Learning Trainer
Amazon
07.2023 - 08.2024
Process Assistant
Amazon
11.2021 - Current
Quality Coach
AMAZON FULFILLMENT CENTER
05.2020 - 08.2021
Water Spider/ Process Guide
AMAZON FULFILLMENT CENTER
04.2020 - 08.2021
Problem Solver
AMAZON FULFILLMENT CENTER
04.2020 - 07.2021
Ambassador
AMAZON FULFILLMENT CENTER
03.2020 - 05.2021
Associate
AMAZON FULFILLMENT Center
01.2020 - 11.2021
High School Diploma -
CLEVELAND HTS HIGH SCHOOL