Villette Roberson
Charlotte,NC
Overview
17
17
years of professional experience
Work History
Case Manager
Roof Above
Charlotte, NC
07.2015 - 08.2022
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Introduced mental health agencies to clients needing access to therapy for trauma awareness and resilience building.
- Conducted regular home visits to review and monitor care plans based on clients' needs and program requirements.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Case Manager
Atrium Healthcare Randolph
Charlotte, NC
10.2005 - 07.2015
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Introduced mental health agencies to clients needing access to therapy for trauma awareness and resilience building.
- Conducted regular home visits to review and monitor care plans based on clients' needs and program requirements.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Maintained up-to-date case records with case activity status.
- Submitted emergency financial assistance applications and supporting documentation for eligible clients.
- Formed expanded support network with members of clients' immediate community to foster social life.
- Interviewed clients to highlight needs and develop personalized health care plans.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Initiated client-centered care plan reflective of client's readiness for change and activation level.
- Scheduled follow-up home visits post-crisis to evaluate status of client.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Education
Master of Arts - Social Work
University of South Carolina - Columbia
Columbia, SC05.2009
Bachelor of Arts - Sociology
Johnson C Smith University
Charlotte, NC05.1990
Timeline
Case Manager
Roof Above
07.2015 - 08.2022
Case Manager
Atrium Healthcare Randolph
10.2005 - 07.2015
Master of Arts - Social Work
University of South Carolina - Columbia
Bachelor of Arts - Sociology
Johnson C Smith University