Overview
Work History
Education
Timeline
Generic

Villette Roberson

Charlotte,NC

Overview

17
17
years of professional experience

Work History

Case Manager

Roof Above
Charlotte, NC
07.2015 - 08.2022
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Introduced mental health agencies to clients needing access to therapy for trauma awareness and resilience building.
  • Conducted regular home visits to review and monitor care plans based on clients' needs and program requirements.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.

Case Manager

Atrium Healthcare Randolph
Charlotte, NC
10.2005 - 07.2015
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Introduced mental health agencies to clients needing access to therapy for trauma awareness and resilience building.
  • Conducted regular home visits to review and monitor care plans based on clients' needs and program requirements.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Maintained up-to-date case records with case activity status.
  • Submitted emergency financial assistance applications and supporting documentation for eligible clients.
  • Formed expanded support network with members of clients' immediate community to foster social life.
  • Interviewed clients to highlight needs and develop personalized health care plans.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Initiated client-centered care plan reflective of client's readiness for change and activation level.
  • Scheduled follow-up home visits post-crisis to evaluate status of client.
  • Developed trusting relationships with social services, health care providers and governmental agencies.

Education

Master of Arts - Social Work

University of South Carolina - Columbia
Columbia, SC
05.2009

Bachelor of Arts - Sociology

Johnson C Smith University
Charlotte, NC
05.1990

Timeline

Case Manager

Roof Above
07.2015 - 08.2022

Case Manager

Atrium Healthcare Randolph
10.2005 - 07.2015

Master of Arts - Social Work

University of South Carolina - Columbia

Bachelor of Arts - Sociology

Johnson C Smith University

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Villette Roberson