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Dynamic Tenant Support Specialist at Roof Above with a proven track record in customer service and remote support. Enhanced client satisfaction through effective communication and optimized workflows, leading to faster incident resolution. Skilled in customer relationship management and dedicated to fostering trust and collaboration in high-pressure environments.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-driven Regional Sales Manager with expertise in developing regional sales strategies, fostering client relationships, and training high-performing teams. Proven ability to enhance revenue generation and meet sales objectives through effective communication and negotiation.

Customer service professional with 4+ years of experience supporting customers in healthcare, insurance, and education environments. Experienced in providing empathetic, clear support related to health and benefits, documenting interactions accurately, and assisting individuals through phone and live chat platforms. Comfortable working independently, managing high-volume requests, and using CRM and internal communication tools to deliver consistent support.

A Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Committed to ensuring exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Enthusiastic camp counselor delivering exceptional child engagement, driving safety awareness, and ensuring a positive atmosphere. Committed to fostering a fun environment that supports children's development and enjoyment in activities.

Results-driven and highly accomplished financial planning consultant with a diverse background in senior-level client success management, strategic financial leadership, and entrepreneurship. Adept at leading and collaborating with teams to optimize client experiences, improve operational efficiency, and drive revenue growth. Expert in providing specialized financial planning support, delivering exceptional customer service, and promoting lasting client relationships. Known for the ability to seamlessly transition between big-picture strategies and detailed operational execution.

Dedicated professional with extensive experience in case management, crisis intervention, de-escalation, patient advocacy, and case coordination, specializing in justice-involved and unhoused populations. Skilled in research, data analysis, interagency collaboration, and process improvement. Holds an MPA and has a proven record of strengthening program outcomes through effective communication and strategic planning.

Dedicated professional with strong case management and administrative experience. Skilled in client support, scheduling, and coordinating resources in fast-paced environments. Collaborative, adaptable, and committed to delivering organized, efficient, and positive outcomes.

Medical logistics professional with proven track record of managing and executing medical deliveries with precision and care. Known for reliability and ability to maintain integrity of sensitive medical materials while adapting to dynamic schedules. Skilled in route planning, compliance with medical protocols, and effective teamwork to achieve timely results.

Villette Roberson

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Case Manager

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Master of Arts - Social Work

Bachelor of Arts - Sociology

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Case Manager

Case Manager

Master of Arts - Social Work

Bachelor of Arts - Sociology

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