Stacey Minter
Wheeling
Summary
Compassionate case manager with expertise in crisis intervention and client advocacy. Proven ability to assess needs and coordinate community resources, ensuring effective support strategies for clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Northwood Health Systems
Wheeling
01.2022 - Current
- Assisted clients with accessing community resources and services.
- Provided education on mental health resources and coping strategies to clients.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Coordinated discharge plans with interdisciplinary teams and healthcare providers.
- Assessed patient needs to create appropriate post-discharge support strategies.
- Communicated discharge instructions clearly to patients and their families.
- Developed resource lists for community services and follow-up care options.
- Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
- Maintained timely communication with physicians regarding patient's progress during the course of treatment prior to discharge.
- Facilitated referrals for follow up appointments with specialists or primary care providers post-discharge.
- Identified any potential barriers or risks that may impede successful outcomes post-discharge.
- Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.
- Performed crisis intervention when necessary by providing emotional support to discharged patients and family members.
- Collaborated with other professionals to assess client needs.
- Advocated for clients to resolve medical or personal crises.
- Utilized data and experience to coordinate patient care and rehabilitation.
- Educated clients on options to assist in making informed decisions.
- Counseled clients or patients individually and in group sessions to assist recovery from illness and to adjust to life.
Education
Associate of Science - Substance Abuse Intervention
West Virginia Northern Community College
Wheeling, WV05-2023
Skills
- Case management
- Crisis intervention
- Resource coordination
- Needs assessment
- Documentation accuracy
- Patient advocacy
Certification
Substance Abuse Skilled-Set Certificate
References
References available upon request.
Timeline
Case Manager
Northwood Health Systems
01.2022 - Current
Associate of Science - Substance Abuse Intervention
West Virginia Northern Community College