VILMA ALFARO
Arlington,Texas
Overview
6
6
years of professional experience
Work History
Sales Associate
Barri Financial Group
06.2023 - 06.2024
- Oversaw extensive cash handling processes.
- Ensured safety of large cash amounts through routine deposits into Arch.
- Assisted clients with cashing checks and international remittances accurately.
- Assisted customers in processing bill payments.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assistant Manager
7Figures
02.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Hostess
Vitos Pizza And Grill
07.2018 - 07.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Consistently maintained an energetic presence while engaging with visitors.
- Delivered exceptional customer service.
- Monitored and regulated financial transactions.
- Seated patrons based on guest preferences and seating availability.
Education
Highschool - Various Accounting Courses
Chester W Nimitz Highschool
Irving, Texas07.2019
Skills
- Relationship Building
- Great customer service
- Cash management
- Bilingual
- Team leader
- Fast learner
- Multitasking
Timeline
Sales Associate
Barri Financial Group
06.2023 - 06.2024
Assistant Manager
7Figures
02.2020 - 08.2022
Hostess
Vitos Pizza And Grill
07.2018 - 07.2019
Highschool - Various Accounting Courses
Chester W Nimitz Highschool