Vilma Barahona
Bristow,VA
Summary
Highly motivated employee with 8 years of customer service and sales experience. Goal-oriented individual who has strong analytical and communication skills to identify and address individual client needs.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Lumen Eye Center
10.2023 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments, managing office flow and create a good relationship with the the patients.
- Answers all incoming phone calls to to better assist anyone with their questions and concerns.
- Verifies and authorizes both medical and vision insurance prior to any future appointment and updates current insurance information on patient accounts.
- Help's anyone who comes in looking to purchase contacts or glasses or even to simply get more information on these items.
Omni Specialist
Urban Outfitters
12.2016 - Current
- Communicates with leadership team to make sure cancellations are limited and that returns of items we do not carry, are shipped out.
- Managed time efficiently in order to complete all tasks within deadlines using stores devices.
- Picks, packs, ships and labels online orders, as well as fulfilling customers in store pick ups.
- Organizes stock room to make sure inventory is accurate.
- Processes out old items, to get sent back to the distribution center.
Stock Supervisor
VF Outdoor Inc.
05.2018 - 02.2020
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained records related to sales, returns and inventory availability.
- Evaluated inventory and delivery needs, to meet customer demands.
- Tracked stock using company inventory management software.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
Education
Associate Of General Studies - General Studies
Northern Virginia Community College
Annandale, VA05.2020
Skills
- G Suite Apps
- Microsoft Excel, Powerpoint, Word, Outlook
- Detail-Oriented
- Organizational Ability
- Communication
- Time Management
- Multi-Tasking
- Team Leadership
- Independent
Languages
English
Spanish
Timeline
Patient Care Coordinator
Lumen Eye Center
10.2023 - Current
Stock Supervisor
VF Outdoor Inc.
05.2018 - 02.2020
Omni Specialist
Urban Outfitters
12.2016 - Current
Associate Of General Studies - General Studies
Northern Virginia Community College
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