Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vin Figueroa

Houston,TX

Summary

Skilled technician with proven expertise in testing and troubleshooting electronic systems. Known for strong collaboration skills and delivering reliable results under changing conditions. Proficient in diagnostic tools, quality control procedures, and technical documentation. Valued for adaptability, problem-solving abilities, and consistent performance in team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Computer Test Technician

SecureITAD
10.2024 - Current
  • Conduct thorough testing on a wide range of technology, including cellular devices to network switches.
  • Perform both hardware (e.g., LCD, board-level) and software diagnostics to ensure device functionality and identify defects.
  • Ensure strict compliance with data destruction protocols, adhering to industry standards to protect sensitive information and provide customers with peace of mind.
  • Average testing throughput of 50–60 devices daily, maintaining high attention to detail and accuracy.
  • Import test and specification data with a 99% accuracy rate, ensuring proper documentation and traceability of all processed devices.
  • Making sure daily safety procedures and operational protocols within the testing environment.
  • Execute secure data wiping procedures on networking equipment, including switches and routers, in compliance with organizational and regulatory standards.

IT Support Specialist

Vincent Computer Repair
06.2021 - 08.2024
  • Completed an average of 15 repairs daily, covering a diverse range of devices, including desktops, TVs, iPhones, and game systems.
  • Performed comprehensive system teardown and diagnostics, working on high-end desktops, laptops (including MacBooks), and other consumer electronics.
  • Installed and configured operating systems, including Windows 7-11 and macOS, ensuring compatibility and optimal performance for all devices.
  • Built 10 custom mid-to-high-end desktop computers, tailored to user specifications and system requirements.
  • Troubleshot and resolved a variety of hardware and software-related issues, ensuring efficient and timely repairs for customers.

Warehouse Supervisor

Favorite Brands LLC.
10.2021 - 05.2024
  • Directed distribution operations and ensured workplace safety protocols, fostering a secure and productive environment.
  • Increased order fulfillment accuracy by 20% through implementation of new inventory management system, resulting in decreased shipping errors and improved customer satisfaction.
  • Provided mentorship and leadership to team members, driving improvements in performance and productivity.
  • Conducted performance evaluations and delivered constructive feedback to enhance team effectiveness and address areas for growth.
  • Led team to achieve a record high inventory accuracy rate of 95%, reducing stock discrepancies and improving overall warehouse efficiency.
  • Led a team of 8 warehouse employees to consistently meet and exceed productivity targets, resulting in a 30% increase in overall warehouse efficiency.

Crew Member

Marcos Pizza Franchising
03.2021 - 09.2021
  • Executed company recipes and production standards with precision to deliver high-quality products and satisfy customer expectations.
  • Maintained cleanliness and organization in the dining area, ensuring a pleasant and hygienic environment for customers.
  • Maintained 90% accuracy in order taking, reducing errors in customer orders and enhancing overall customer experience.
  • Successfully managed a high-volume of 100-150 orders per shift with 98% accuracy, ensuring timely delivery and customer satisfaction.
  • Contributed to a 45% increase in sales, highest % in comparison to other Marco's Pizza locations in the Houston area.
  • Demonstrated excellent customer service skills by taking orders, addressing inquiries, and resolving customer concerns promptly and professionally.

Education

Information Technology - Tech Fundamentals Program

NPower
Houston, Texas
06-2024

High School Diploma -

Heights High School
Houston, TX
06-2021

Skills

  • Safety Monitoring
  • Critical Thinking
  • Clear Communication
  • Team Building and Leadership
  • Workflow Coordination
  • Windows
  • Workforce Management
  • Computer Skills
  • Managing Laborers
  • Task Delegation
  • Computer Hardware
  • Software

Certification

  • CompTIA A+ NPower Tech Program, June 2024


  • CompTIA ITF+ NPower Tech Program, April 2024


  • Google IT Support Certification Coursera, March 2024

Timeline

Computer Test Technician

SecureITAD
10.2024 - Current

Warehouse Supervisor

Favorite Brands LLC.
10.2021 - 05.2024

IT Support Specialist

Vincent Computer Repair
06.2021 - 08.2024

Crew Member

Marcos Pizza Franchising
03.2021 - 09.2021

Information Technology - Tech Fundamentals Program

NPower

High School Diploma -

Heights High School

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Vin Figueroa