Vina Mao
Houston,TX
Summary
Accomplished leader in clinical nutrition and operations management, recognized for driving team performance and streamlining processes. Expertise in strategic planning, staff development, and operational efficiency has consistently led to reduced costs and enhanced workflow. A successful history of improving overall business performance through innovative problem-solving and effective leadership supports a commitment to delivering outstanding results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Clinical Nutrition
Memorial Hermann Southwest & Sugar Land Hospitals
Greater Houston Area, TX
10.2024 - Current
- Directed financial planning cycles and budgeting efforts for clinical nutrition services across two community hospitals.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Developed performance indicators to support continuous development.
- Promoted team cooperation through effective communication.
- Directed campaigns to achieve organizational objectives.
- Engaged in system events, conferences, and community outreach.
- Directed the planning of the annual Memorial Hermann System Clinical Nutrition Symposium.
- Spearheaded the development and launch of a new electronic health record program.
- Enhanced system's operational performance metrics by leading best practice initiatives for malnutrition processes.
- Streamlined supply chain management to reduce costs and improve efficiency.
Clinical Nutrition Manager
Memorial Hermann Southwest & Sugar Land Hospitals
The Greater Houston Area, TX
07.2018 - 10.2025
- Supervised work activities and coordinated responsibilities of various nutrition professionals at two community hospitals.
- Collaborated with a multidisciplinary team to provide comprehensive nutritional care services.
- Led the clinical nutrition team to the top team index annually, based on the employee engagement survey.
- Conducted comprehensive research and data analysis to support process improvement and informed decision-making.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented clinical nutrition policies and procedures.
- Attended conferences or seminars related to new developments in the field of clinical nutrition.
Clinical Dietitian, Expert-level
Memorial Hermann Southwest Hospital
Houston, TX
12.2008 - 06.2018
- Performed comprehensive assessments for detecting malnutrition and developing individualized nutrition treatment plans.
- Expertise in delivering nutritional care for diverse age groups, including newborns, adults, and elderly patients.
- Actively participated in interdisciplinary team rounds to discuss treatment plans for patients.
- Implemented evidence-based practice nutrition guidelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education, advanced training, and specialty certification.
Education
MBA - Leadership
Texas Woman's University
Denton, TX06-2025
Master of Science - Clinical Nutrition
Texas Woman's University
Denton, TX12-2020
Fellowship - Neonatal Nutrition Fellow
Baylor College of Medicine
Houston, TX06-2010
Bachelor of Science - Nutrition Sciences
The University of Texas At Austin
Austin, TX08-2008
Skills
- Talent acquisition
- Data analysis
- Policy development
- Cross-functional collaboration
- Project management
- Team leadership
- Process improvement
- Verbal and written communication
Languages
Chinese (Mandarin)
Native/ Bilingual
Certification
- Certified Nutrition Support Clinician (2010, 2016)
Accomplishments
- Memorial Hermann Robust Process Improve Academy, 3rd place winner in operational excellence and leadership, 2023
- Memorial Hermann Health System HEALTH strategy Award Nominee 2023
Timeline
Director of Clinical Nutrition
Memorial Hermann Southwest & Sugar Land Hospitals
10.2024 - Current
Clinical Nutrition Manager
Memorial Hermann Southwest & Sugar Land Hospitals
07.2018 - 10.2025
Clinical Dietitian, Expert-level
Memorial Hermann Southwest Hospital
12.2008 - 06.2018
MBA - Leadership
Texas Woman's University
Master of Science - Clinical Nutrition
Texas Woman's University
Fellowship - Neonatal Nutrition Fellow
Baylor College of Medicine
Bachelor of Science - Nutrition Sciences
The University of Texas At Austin
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