Vinasia Flunory

• Managing clinic flow and room utilization.

• Support clinical intake and patient forms (i.e., Chief Complaint, Allergy Profile, Medication Review)

• Vital Signs & Height/Weight

• Reviewed patient medications

• Supply & Equipment Management

• Assisting with procedures, specimen collection, and labeling (if applicable)

• Other clinical tasks, once competent (i.e., blood draw, EKG, etc.), are included.
• Same-day in-clinic scheduling as needed .

• Managed clinic flow for Lymphoma/Myeloma and Radiation Oncology clinics. Often times assisted other clinics if help was needed
• Managed Clinic Flows in Breast Surgery, GYN Surgery and Urology Surgery and often times coordinated with Plastic Surgery.
• Worked closely with physicians and clinical team to provide best care for patients
• Remain alert to problems or health issues of patients and competently respond.
• Educate patients by explaining preparation instructions for upcoming procedures, tests, treatments, and other patient care facts.
• Scheduled surgeries for patients, ensuring accuracy and timeliness, as well as post op appointments

• Greet/check-in and orient patients to the outpatient visit and to the environment
  
• Completed the patients visit by scheduling all future appointments, follow ups and coordinating all appropriate tests, procedures, visits, treatments, and consultations in accordance with the physicians' orders
  
• Able to assist ill patients as well as family members in stressful situations with a positive demeanor
• Assisted care coordinator II with clinic flow and strategies to guarantee the most effective use of clinic time, and limit patient wait times.
• Aided with mobility and independence for disabled individuals.
• Contacted outside medical facilities and personnel to obtain additional medical information needed for patient care.
• Responded to and took appropriate action for unforeseen clinical circumstances
  
• Gained excellent digital literacy, throughout the day worked with systems such as: Cadence (EPIC),CIS,EMR, ARIA, LifeImage and Salesforce
• Submitted all administrative and clinical materials and paperwork, including physician visit notes, disposition forms, outside medical records, and specimens.

• Answered 60-100 calls, assisting members daily with health benefits (Dental, Optical, Pharmacy, COBRA, Medical Insurance etc.)
• Administered Membership ID cards and Pharmacy cards to members that were in need of them
• Assisted many members and families who were in a crisis, went above and beyond to provide them with the necessary help
• Informed members of new changes occurring at the UFT

• Admit, register and discharge patients
• Professionally communicated with front end physicians, nurses and other office personnel throughout the day
• Handled Scanning, copying of patient documents
• Often times, organized physicians schedule as needed while scheduling patients for their follow-up or annual appointments
• Greet patients via directing telephone calls while simultaneously updating insurance, demographics and medical record information

• Answered questions from customers inquiring about services either in person or through VCC (Virtual Call Center)
• Processed applications for license and permits, and administered tests
• Performed routine clerical duties such as maintaining records, collecting data, and providing information to customer and thoroughly checked documents for fraudulent activity
• Assisted in stocking supplies and recording accountable documents
• Handled cash and collected fee payments
• Operated the DMV computer system, testing equipment, digital camera & printer equipment

• Promptly greeted visitors, complete sign-in procedures, and often times directed individuals to the requested destination.
• Managed schedules and appointments for various meetings in the company conference rooms
• Answered telephone calls and E-mails while utilizing exceptional phone etiquette.
• Created and processed work orders for various contractors and visitors in the facility.
• Tracked and documented incoming and outgoing mail.
• Performed data entry to register new employee and visitor badges, update information, and maintain courier documents, while monitoring data